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@DrakeSoftware Why did it take almost half of the year to get the WI withholding tables updated!? I now have to explain this to my clients who have to explain it to their employees. You really should focus less on that survey and more on your customers!
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Our customers say it best. See why tax professionals trust Drake Software. #DrakeSoftware #TaxProfessionals #TaxSoftware #TrustedSince1977
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@GruntWorx - I was mostly avoiding your product this year due to the huge price increase and lack of visibility to my balance, but I gave it a try and it was truly awful- not one document scanned was correct/usable and I spent more time cleaning up the mess than it would have taken me to do the data entry myself. Like @DrakeSoftware you seem to have made the decision to do less for more. #TaxTwitter #sad
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Seems like this is an IRS issue. I'm seeing the same gripes from every provider. Convinced its so they will set them up for auto-draft.
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@DrakeSoftware When will the 1040-ES be available?
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The random freezing freaks the clients out.
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I have started transitioning away from Drake this year for a few reasons. Will see how it goes!
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Same here. Ctrl V used to work perfectly. Now it recalculates the whole thing.
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@DrakeSoftware the CSM not working correctly is a big issue. Learning to hate the program after 20 years.
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@DrakeSoftware you have produced a glitchy POS this season, and I am not pleased after many years of having an excellent product to work with
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So today I made my 12th (!!) call to @DrakeSoftware trying to sign up for Drake pay and let them take more of my money. After holding for about 20 minutes they once again seemed confused by the question and were unable to close the deal. Oh, how far they have fallen! #TaxTwitter
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Today it still won’t let me import a TB to a business return. So lame
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We've used Drake for many many years. I've always felt their support was better than any software I'd ever used. Haven't had to call them this year yet.
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That’s what happens when private equity buys companies. It never fails.
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I looked at other software last spring and stayed with Drake, but Im feeling a change is ahead for our firm. The program has some real glitches this year and no support!
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Remember when @DrakeSoftware had great support? Hold times today rival IRS. It's as if they are intentionally running off good customers. #Sad
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Replying to @AccountingAsArt
This week - Banked 30 hours of CPE for the new reporting year. Today - Figured out how to get Ctrl-V to work again in @DrakeSoftware tax! (Setup - Options - Windows Standard)
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This is what happens when private equity moves is.
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