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@ExpenseAI has faced some challenges in the past few weeks.
We recently received an unexpected compliance requirement from Google Play, which we’ve completed. However, it’s taking time for them to resolve the issue.
As a result, we’ve been unable to acquire new customers, and existing customers are experiencing difficulties in paying for their subscriptions.
Doesn't help that this happened at the time we announced our rebranding and app redesign.
Moments like this test the viability of our product and the strength of the relationship we have with our customers.
In the midst of it all, we've been blown away by the outpouring of support from our customers.
In one case, a customer moved from a short-term subscription to a yearly one and expressed how the product means the world to them and saves them time.
We are so grateful for our customers, and we're doing everything we can to resolve this as quickly as possible.
PS: If you know anyone at
@GooglePlay who can help expedite this, please send them our way! Thank you.