How can #Humanitarian workers optimize #FrontlineLearning? Watch this event from @ALNAP to find out: buff.ly/6CqRZPC 📷 UN Women/Ryan Brown

How can #Humanitarian workers optimize #FrontlineLearning? Watch this event from @ALNAP to find out: reliefweb.int/node/3904520 📷 UN Women/Ryan Brown

Welcome Simon, Elaine and Barbara- we @MSEHospitals putting #qi expertise and support alongside our frontline teams #frontlinelearning @MSEssex_HCP

"It can be unbelievably rewarding to do absolutely nothing but listen, because people just want you to be present. They get so much from you ‘being’ rather than ‘doing’" Beautiful insights emerging from our @FLComs facilitator training this week. #FrontlineLearning

"There is so much communication in silence" Silence often feels longer for HCP's than for patients. Emotions & thoughts are gathering/ processing in the other person. It's not silent on the inside. Listen to the body, to the breath. Give it time #FrontlineLearning

2/2 Stay with the silence Stay with the discomfort Stay with the feelings Reassurance can come later. #FrontlineLearning #communicationskills

"It's OK not to be able to fix everything. Sometimes your presence & effective communication is enough" It's so tempting to leap into fix-it mode, but there are times when being & listening can be more powerful than 'doing'. #communicationskills #FrontlineLearning

So fantastic to see the positive outcomes from the #frontlinelearning project pilot site @EDBroomfield really having an impact on unlocking solutions for issues that affect our teams delivering care to patients @MSEHospitals @UCLPartners @theQCommunity #KindnessMatters

Sometimes the front lines were ridiculously close as demonstrated by our Pals on #hill60 #WW1 #mti #frontlinelearning

The Pals tread in the footsteps of ghosts in the trenches of Sanctuary Wood in the Ypres Salient #frontlinelearning #ww1 #mti

#HappyThanksgiving #frontlinelearning