WE ARE HIRING โ FullStack Developer (Application Production Support)
๐ Location: DKI Jakarta , Indonesia On-Site (WFO)
๐ Contract: 6 Months
๐ข Industry: Life Insurance
We are looking for a highly motivated Analyst Programmer to support and maintain a Life Insurance Point of Sales (POS) Application. This role focuses on production support, incident handling, and problem management in a fast-paced environment.
๐ฏ Key Responsibilities
๐น Incident Handling
Accept, assign, and resolve incident tickets reported by business/users
Provide quick fixes or implement permanent solutions where applicable
Ensure users are well-informed of progress until resolution
๐น Service Request Fulfillment
Handle ad-hoc/non-incident requests (data extract, reports, validation, inquiries)
Coordinate with business users to ensure complete requirements
๐น Problem Management
Conduct root cause analysis for recurring/major issues
Collaborate with cross-functional teams
Drive permanent fix implementation plans
๐น Operational Support
Perform daily health checks & monitoring
Support weekend/night validations when required
๐ป Technical Requirements
๐น Backend Technologies
Java 17
Spring Boot (3.0.6 โ 3.1.4)
Spring Data JPA, Spring Cloud OpenFeign
AWS (S3, DynamoDB, SQS, Step Functions)
PostgreSQL Flyway
JWT Authentication (JJWT, Auth0, Okta)
Maven
Node.js 14.x & TypeScript (Rule Engine)
๐น Frontend Technologies
React 18
TypeScript
Vite
Single-SPA Single-SPA-React (Microfrontend)
SystemJS
React Bootstrap Bootstrap 5
SCSS / SASS
Jasper Report
๐ Ideal Candidate
โ Strong analytical & troubleshooting skills
โ Experience in production support environment
โ Able to work under pressure & tight timelines
โ Strong communication with business stakeholders
โ Experience in Insurance domain is a plus
๐ฉ Interested candidates can send their updated CV to: [Raju.karri@accordinnovations.com]