Absolute mental harassment and fraud by
@OnePlus_IN! Today I am exposing how OnePlus treats its flagship customers. This is my A to Z nightmare with my OnePlus 11 5G which is in pristine, scratchless condition:
🔴 May 4: Officially requested a battery replacement. OnePlus logistics completely failed to arrange a simple battery at my local Bhuj center for over 2 weeks!
🔴 May 16: my screen suddenly developed a Pink Line and a Green Line out of nowhere. A known manufacturing defect!
🔴 The Harassment: Calling support shamelessly asked me to travel 400 KMs to Ahmedabad at my own expense. When I refused, I shut my business and traveled 35 KMs to the local center.
🔴 System Manipulation: Instead of fixing it, the center refused to give a proper job sheet and only registered a 'Parts Shortage'—a basic entry they could have done over a phone call via IMEI! They demanded I surrender my primary business phone for days without a standby device.
🔴 Corporate Lies: On Saturday, an agent called and explicitly lied that the "Device Upgrade/Voucher policy is closed" just to deny my legal rights under their lifetime screen warranty.
🔴 Blatant Discrimination: Yesterday, the center confirmed OnePlus 11 screen stock arrived but said, "It's for 4 other users, your device is left out." Why this partiality when my shortage was registered?
🔴 Endless Lies & Ghosting: For the last 3 days, they only spam automated bots in DM. Today morning, support promised a senior callback in 1-2 hours. Waited all day, nothing! Called again now and they shamelessly say, "We will call tomorrow."
Official emails (support.in@oneplus.com) are bouncing as 'Mailbox Full'. This is not customer service; this is a well-planned scam to exhaust the consumer!
I have already updated all these proofs in my active National Consumer Helpline (NCH) case. Fix my phone in Bhuj in ONE visit or provide an upgrade immediately, else see you in Consumer Court!
@PeteLau @jandit_ @jagograhakjago @consaff @OnePlus_Support @OnePlus_IN #OnePlusIndia #OnePlusGreenLine #WorstService #ConsumerCourt #Scam