Can you please drop our team a DM through here with your pin, dob and postcode so they can take a look at your account and advise you further. #PureHelpx.com/messages/compose?recipโฆ
We do not have any running promotions at this moment, however we do run them often. We can only advise keeping an eye out on the website for any coming up ๐ #PureHelp
We apologise for any inconvenience caused! Air con is automatically regulated, changing to suit the gym size, occupancy levels, etc. If there are any issues it is resolved as soon as possible. If you have any concerns please speak to staff on site #PureHelp
We apologise for any inconvenience caused! Air con is automatically regulated, changing to suit the gym size, occupancy levels, etc. If there are any issues it is resolved as soon as possible. If you have any concerns please speak to staff on site #PureHelp
You may need to log our of the app and back in again for it to refresh. If you still receive the same message, can you please drop our team a DM through here with your pin, dob and postcode so they can take a look at your account and advise you further. #PureHelp
This is information we currently do not have. Once a date is confirmed this will be advertised on the gyms web page and sent via email to all members who have pre-joined. We can only advise keeping an eye out for any announcements coming up๐ #PureHelp
Member Services can advise you on this.ย
Can you please drop our team a DM through here with your pin, dob and postcode so they can take a look at your account and advise you further. #PureHelp
Can you please drop our team a DM through here with your pin, dob and postcode so they can take a look at your account and advise you further. #PureHelp
We apologise for any inconvenience caused! Air con is automatically regulated, changing to suit the gym size, occupancy levels, etc. If there are any issues it is resolved as soon as possible. If you have any concerns please speak to staff on site #PureHelp
We are sorry to hear you are looking to cancel. If you pay monthly you simply need to cancel the direct debit with your bank at least 4 working days before payment is due. Once your bank notify us of this, your account will begin to cancel down. #PureHelp
We currently have an offer running via our website for a limited time only. It would be worth checking if the gym you would like to join is included ๐ puregym.com/#PureHelp
Can you please drop our team a DM through here with your pin, dob and postcode so they can take a look at your account and advise you further. #PureHelp
We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information as they deal with anything in-gym related. #PureHelp
The 1st months payment is always taken to secure the deal you have signed up on and set your membership up. No further payments are taken until the 2nd month of the gym being open ๐ #PureHelp
If you have any issues with the equipment, we advise speaking to the Gym Manager who deal with anything in gym related and will be happy to advise further. #PureHelp
We are sorry to hear this.ย Can you please drop our team a DM through here with your pin, dob and postcode so they can take a look at your account and advise you further. #PureHelp