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4 Jul 2025
Replying to @Tacita___B
The club re-opened as of 10am this morning. We apologise for any inconvenience caused by the temporary closure. #PureHelp
1
2,716
4 Jul 2025
Replying to @jenigma_
Can you please drop our team a DM through here with your pin, dob and postcode so they can take a look at your account and advise you further. #PureHelp x.com/messages/compose?recipโ€ฆ

2
2,075
4 Jul 2025
We do not have any running promotions at this moment, however we do run them often. We can only advise keeping an eye out on the website for any coming up ๐Ÿ™‚ #PureHelp
1
1,232
2 Jul 2025
Replying to @Glassha13042312
Our Member Services team are working hard to get through messages and will be in touch as soon as possible to assist. #PureHelp
198
2 Jul 2025
Replying to @AdzC3o
Our Member Services team are working hard to get through messages and will be in touch as soon as possible to assist. #PureHelp
170
2 Jul 2025
Replying to @levifatz
We apologise for any inconvenience caused! Air con is automatically regulated, changing to suit the gym size, occupancy levels, etc. If there are any issues it is resolved as soon as possible. If you have any concerns please speak to staff on site #PureHelp
1
188
2 Jul 2025
Replying to @GilhamGremo
We hope you enjoyed your workout!๐Ÿ˜„๐Ÿ’ช #PureHelp
1
151
2 Jul 2025
Replying to @foundyourselfch
We apologise for any inconvenience caused! Air con is automatically regulated, changing to suit the gym size, occupancy levels, etc. If there are any issues it is resolved as soon as possible. If you have any concerns please speak to staff on site #PureHelp
136
2 Jul 2025
Replying to @Shaunie_Jade
You may need to log our of the app and back in again for it to refresh. If you still receive the same message, can you please drop our team a DM through here with your pin, dob and postcode so they can take a look at your account and advise you further. #PureHelp
188
2 Jul 2025
Replying to @Jay_200680
This is information we currently do not have. Once a date is confirmed this will be advertised on the gyms web page and sent via email to all members who have pre-joined. We can only advise keeping an eye out for any announcements coming up๐Ÿ™‚ #PureHelp
93
1 Jul 2025
Replying to @andspiller
Member Services can advise you on this.ย  Can you please drop our team a DM through here with your pin, dob and postcode so they can take a look at your account and advise you further. #PureHelp
1
127
1 Jul 2025
Replying to @Glassha13042312
Can you please drop our team a DM through here with your pin, dob and postcode so they can take a look at your account and advise you further. #PureHelp
99
1 Jul 2025
Replying to @Shanelle_Nx
We apologise for any inconvenience caused! Air con is automatically regulated, changing to suit the gym size, occupancy levels, etc. If there are any issues it is resolved as soon as possible. If you have any concerns please speak to staff on site #PureHelp
98
1 Jul 2025
Replying to @andspiller
We are sorry to hear you are looking to cancel. If you pay monthly you simply need to cancel the direct debit with your bank at least 4 working days before payment is due. Once your bank notify us of this, your account will begin to cancel down. #PureHelp
1
55
1 Jul 2025
Replying to @MissB_Yr6
Can you please drop our team a DM through here with your pin, dob and postcode so they can take a look at your account and advise you further. #PureHelp
2
103
1 Jul 2025
Replying to @HPrice92
We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information as they deal with anything in-gym related. #PureHelp
81
1 Jul 2025
Replying to @MissB_Yr6
The 1st months payment is always taken to secure the deal you have signed up on and set your membership up. No further payments are taken until the 2nd month of the gym being open ๐Ÿ™‚ #PureHelp
1
57
1 Jul 2025
If you have any issues with the equipment, we advise speaking to the Gym Manager who deal with anything in gym related and will be happy to advise further. #PureHelp
67
1 Jul 2025
Replying to @KatieKeizner
We are sorry to hear this.ย Can you please drop our team a DM through here with your pin, dob and postcode so they can take a look at your account and advise you further. #PureHelp
62