ALT Radiology is facing an impending shortage of qualified medical staff. Radiographers in particular are very rare. This leads to overloading of remaining staff. Since 2018, medneo has been using remote support to minimize these burdens and to train radiographers on-site. Nevertheless, more than 8% of all examinations had to be cancelled or postponed in 2022 due to a lack of staff. To avoid carrying this loss into 2023, medneo transitioned its remote support to remote scanning. This article evaluates remote scanning in terms of its benefits, impact, challenges, and outlook, based on medneo’s experience in 2023. The authors show how remote scanning has reduced examination cancellations due to staff shortages and that there is great potential for streamlining the workload of on-site staff.