Fast responses matter, but clear communication is what truly builds great support experiences.
Customers don’t want to explain their issue three times. Agents don’t want to guess.
That’s why we built tools like Request Video and launched our @Zendesk integration at Zight.
Now support teams can collect a customer’s screen recording with a simple link, and drop screenshots, videos, and GIFs directly into tickets, without losing momentum.
Less friction. Faster resolutions. Happier teams and customers.
#CustomerSupport#CXTools#SupportExperience#RequestVideo#Zendesk#Zight
🎉 Big news! Zight’s Customer Support Hub is officially live on Product Hunt!
We’re launching two powerful new features to help support teams close tickets up to 10x faster:
✅ Zendesk Integration – Embed annotated screenshots, screen recordings, and GIFs directly into support tickets
✅ Request Video – Let customers share screen recordings with a single link—no installs, no logins. Now in beta, join the waitlist to get early access!
Zight makes support faster, clearer, and more personal. 💬🎥
👉 Check us out on Product Hunt, link in the comments!
-
#ProductHunt#Zendesk#RequestVideo#CustomerSupport#Support#CX
Going through old VHS tapes and found @richardblade interviewing U2 at the Rattle and Hum premiere. Lots of TV coverage from the premiere which featured a mini concert on the street. I’m still searching my tapes for classic #RequestVideo recordings.