In March 2026, more than 6.10 lakh public grievances(P.G. P.G. Appeals disposed) were disposed, which is 86.59% of the total grievances received. About 2.34 lakh physical files were reviewed, and 1.22 lakh files were weeded out across all Ministries, Departments, and their field offices, promoting the digitization process and streamlining operations in the Central Secretariat.
The Department of Posts recorded the highest number of physical files weeded out, with 26,924 files, followed by the Ministry of Home Affairs, which weeded out 26,501 physical files.
The link for the report is given below:
darpg.gov.in/sites/default/f…
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