@makemytrip @makemytripcare previously servicesupport@makemytrip.com and now one addition Giftvouchers@makemytrip.com has been added to the list of dept who don't respond! Why MMT has created so many "hopeless dept." who don't have time to respond! MMT has unnecessary tantrums!

My niece Akanksha Kumar has requested @GoibiboSupport to cancel her tickets because of medical emergency but regretfully no response has come as yet. Please see the attached e-mail and take necessary actions for cancellation and refund. @goibibo @MoCA_GoI @airsewa_MoCA ---------- Forwarded message --------- From: Akanksha kumar <summi92@gmail.com> Date: Tue, 28 Apr 2026 at 14:10 Subject: Urgent - cancellation of booking id-GOFLDGTAKX498155328 due to medical emergency To: <travel@goibibo.com>, <servicesupport@goibibo.com> Hi Customer support team , I am trying to get in touch with your customer team since last evening but I haven’t got my call answered yet . I am writing to request a cancellation of my booking (PNR: 7CTSJ4) and PNR(OGK85B) made on April 26th, and to kindly ask for a waiver of the associated cancellation fees due to a medical emergency. Early this morning, my daughter became severely ill with a high fever, nausea, and diarrhea. Following a consultation, her pediatrician diagnosed her with food poisoning and has advised against travel. For your review, I have attached the official medical certificate and the doctor’s prescription. As this situation was entirely unforeseen and beyond my control, I hope you can make an exception regarding the cancellation charges and make a refund . I appreciate your empathy and assistance during this difficult time.  I am also attaching a medical certificate and prescription for your reference . If you need a proof of my relation with the kid . I have also attached the birth certificate showing that I am her mother .  Please do the needful. I really need to get this issue resolved in time , I am already very anxious dealing with a sick child. I would appreciate if you could expedite this.  Please can someone call me on 91-7675006875 Many thanks, Akanksha

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