Veterinary care works better when software stays in the background. Onward Vet's built-in AI writes the notes, with no copy and paste needed, so teams can spend less time typing and more time focused on the pet. Book a Demo: tinyurl.com/3ydm58v8 #VetMed #VeterinarySoftware

✅⏱️ You can choose client communication software faster with the right checklist. Read the full comparison: #VetMed #ClientCommunication #VeterinarySoftware

👥📈 Per-user pricing looks cheap, until you count everyone who needs a seat. Read the full pricing guide: vetsoftwarehub.com/article/v… #VetMed #VeterinarySoftware #AIScribe

Most demos are great, until week three. The best demos are scripted around your real tasks, not the vendor's best screen. Read the 2026 buyer's guide: vetsoftwarehub.com/article/v… #VetMed #VeterinarySoftware #PracticeManage

Google is previewing WebMCP in Chrome, a way for websites to publish “tools” AI agents can call directly (instead of brittle UI clicking). Veterinary cloud PIMs should be all over this. #vetmed #veterinarysoftware #AI #automation

I sat through 11 hours of product demos in Las Vegas. 😅 Most of them were PIMS, and I grabbed a bunch of photos because this is where the real learning happens. One thing I’m grateful for (and honestly proud of): several vendors invited me to visit their booths before the conference even started so we could carve out dedicated time to go deeper. That access helps me ask better questions and bring back more useful insights for practices. 🙏 A few themes I keep thinking about: ✅ Implementation is the product (onboarding, training, support) ✅ Reliability beats novelty (especially on a busy Monday) ✅ Integrations open APIs matter more than most people realize ✅ Practices want clarity and straight answers, not sales theatre If you’re evaluating a PIMS this year, what’s the one thing you wish vendors explained better in demos? 👇 #WVC2026 #VetMed #VeterinarySoftware #PIMS #VetPractice #PracticeManagement #VetTech #SaaS #Integrations #OpenAPI #ClinicOperations

Batch meetings, time block follow ups, and capture notes immediately. Context switching is the hidden tax. Read the full WVC guide: vetsoftwarehub.com/article/w… #WVC2026 #VetMed #VeterinarySoftware

Las Vegas airport, headed home after WVC 2026. ✈️ My brain is full, my notebook is fuller, and I’m leaving with a long list of ideas I want to turn into real, practical wins for veterinary teams, less friction, better workflows, and more time back in the day. If we crossed paths this week, thank you for the conversations (and the honesty). If we didn’t, message me, I’m always up for comparing notes on what’s working, what’s not, and what practices actually need. Back to New Jersey, then right back to it. 💪 #wvc2026 #veterinarymedicine #veterinarypractice #vetmed #veterinarysoftware

Checked in at 7am for WVC Day 1 and I’m here to listen, learn, and ask the questions that matter, vendor neutral, practice first. 🔍🏥 If you see me roaming the Expo Hall, say hi. 👋 #WVC2026 #WVC #WesternVeterinaryConference #VetMed #VeterinaryMedicine #VeterinaryPractice #AnimalHealth #VeterinarySoftware #VetTech #PracticeManagement #PIMS #VendorNeutral #WorkflowMatters #OpenAPIs #LasVegas

✅🩺 Accuracy is patient safety. Ask how misheard terms, drugs, and hallucinations are flagged. Require an easy review and sign flow. Read the vendor questions guide: vetsoftwarehub.com/article/a… #VetMed #VeterinarySoftware #AIScribe

Give one page playbooks and short role based drills. Hold a 30 day review and lock in what worked. Read the full phones guide: vetsoftwarehub.com/article/p… #VetMed #VeterinarySoftware #VoIP

Tune ring groups, open hours, and overflow before you add AI. A tidy foundation makes automation useful. Read the full phones guide: vetsoftwarehub.com/article/p… #VetMed #VeterinarySoftware #VoIP

Use voicemail to text and clear on call rules so urgent cases get through while staff rest. Read the full phones guide: vetsoftwarehub.com/article/p… #VetMed #VeterinarySoftware #VoIP

Clean call flow, clear queues, and smart routing reduce hold time and raise conversion on every inbound call. Read the full phone guide: vetsoftwarehub.com/article/p… #VetMed #VeterinarySoftware #VoIP

My “conference meeting” filter is simple: I’m drawn to people who can say one of these clearly: “Here’s the clinic problem I solve.” “Here’s the workflow I change.” “Here’s the metric I improve.” If you’re attending VetPartners or VMX and you want to connect, send me: - who you work for (practice or vendor) - the problem you’re obsessed with - one metric you care about I’m especially interested in: PIMs that improve with actual workflows, integrations done right 🔌, support systems 🧯, and client communication that reduces friction without losing empathy 💬🐾. #VetPartners2026 #VMX2026 #VeterinarySoftware #VetMed

A reminder before conference week: the clinic isn’t buying software, they’re buying confidence. 🧠 Confidence that: ✅ Phones won’t melt down at 4 pm ✅ Reminders will actually book care ✅ The team won’t feel stupid using it ✅ Support won’t disappear after the contract If you’re a vendor, talk about how you create confidence, not just what you built. If you’re a practitioner, ask, “How do you de-risk this for my team?” I’ll be at VetPartners from Jan 14 to 16, then VMX right after. If you want to meet, DM me what you’re trying to solve. 🐾 #VetMed #VeterinarySoftware #CustomerExperience #ClinicOperations

Treat the expo like a live lab. Focus on the three workflows that define your day and test those first. Read the full VMX guide: vetsoftwarehub.com/article/v… #VetMed #VeterinarySoftware #VMX2026

Define uptime, maintenance windows, response times by priority, and credits. Measure it later. Read the full checklist: vetsoftwarehub.com/article/v… #VetMed #VeterinarySoftware #Contracts

Most vet clinics don’t have a “software problem.” They have a workflow visibility problem. Before you buy anything, do a 45-minute friction audit: map one workflow, mark handoffs and waiting, and circle double-entry and workarounds. Fix what’s actually broken. #VetMed #VeterinarySoftware #ClinicOps

Ask how data syncs, how conflicts resolve, and who fixes errors. Re typing means it is not integrated yet. Read the full guide: vetsoftwarehub.com/article/v… #VetMed #VeterinarySoftware #PIMS