Hi Jack, I'm sorry to hear that you've been having issues with your internet service and I can appreciate the frustration this must cause. I would recommend going through our troubleshooting tool here: tel.st/3nwar as this can help restore a stronger connection.-Matty
Thanks for your question. The tech team can certainly monitor your service over a few days to see how many dropouts take place however we do not keep record of past dropouts regrettably. Please let us know if you have any other questions or concerns. - Jimmy
Thanks for getting back to me Jack. In that case I would recommend going through our troubleshooting tool here: tel.st/c75ck as this can help restore a stronger connection. Please let me know how you go. - Matty
Hi Jack, I'm sorry to hear that you've been experiencing issues with your internet service and can appreciate the frustration here. Has there been any mention on our outages page here: tel.st/wdxjr regarding your area? Please let me know how you go. - Matty
Hi. Thanks for writing in. Could you tell us what happen to your PC? Is there physically damaged, it is not turning on or booting into Windows? Please send us a DM with the serial number. We'd like to help. Auxen_Lenovo