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6 Jun 2021
Online chat support sessions are either over in less than 15 minutes or they can last 1 hour and 45 minutes where you're sure you're getting tech-gaslit. 😳 💻 #TechSupportProblems
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I'm just dropping this here from my IG account. Similar disclaimer: Not ALL people are like this but there are SOME people like this. #techsupport #techsupportproblems PS. The shading was blue on my laptop but it turned out purple, ahahaha.
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21 Aug 2020
“A little Empty Cache, Hard Reload never hurt nobody” is now my new slogan #techsupportproblems
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Nuevo centro de trabajo y nuevos usuarios que atender 👩‍💻 🛢️⚓🚢🛥️ PEMEX Marina #Work #SalinaCruz #techsupportproblems
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5 Apr 2019
#techsupportproblems - when you do your hair in the morning and it looks dope but then you wear your phone headset all day and ruin it.
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“Help I can’t find this file” “Hmm okay, I did a basic search for it and it’s right here” “Oh I didn’t look” #TechSupportProblems #everyoneisstupid
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4 Oct 2018
#techsupportproblems when the customer service phone rep says, “not sure why, but sometimes conf emails come quickly, and other times it takes hours” and you have to hold back from explaining why and how to fix that to the poor lady just trying to make $12/hour.
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#dearcustomer: My internet is not working. Me: Sorry to hear that, can you tell me with the modem lights are doing? DC: I'm not home right now Me: Uhm, I can't help you then... #PSA don't call #techsupport if your not home, we can't help you #techsupportproblems
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#DearCustomer : I have a tech support issue! Me: okay, let me transfer you to our tech support dept DC: No! I already talked to them and they transferred me to you! Me: ... I'm not tech support so what do you want me to do? #techsupportproblems
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#DearCustomer : my tv is not working, I can't watch this channel Me: okay, let me try something *tries a thing*. How is it now? Can you see the channel? DC : idk, I'm not home right now Me: ... (seriously?) #techsupportproblems
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"I used to be in the army operating submarines and yet I can't figure out this computer thing!" #CallCenter #techsupportproblems #DearCustomer
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#dearcustomer: My service still does not work Me: I see you have a tech coming to your home on Thursday. DC: It still doesn't work Me: I understand you already have a tech coming. DC: but make it work now You don't understand how this works, do you? #techsupportproblems
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17 Jan 2018
It’s 2018. You’ve probably either had a computer in your home or used one at work every day for over 20 years. Therefore, excuses like "I'm not good with computers", are no longer valid! Thank you. Have a nice day. #TechSupportProblems #FirstWorldProblems
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#Techsupportproblems #dearcustomer: I need an update on my case Me: I do not see an open case linked to your account can I get the case number C: I don't know it. I used 3 email address can you track it that way? Me: That's why we can't find it
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If you don’t know where your modem is don’t call tech support you have bigger issues tell whoever thought it was a good idea to get you internet to help you #techsupportproblems
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