Introducing HelpWire by Electronic Team, Inc.! 💻🌐🖥
Businesses, big or small, can elevate their IT support with our free and simple remote desktop service. Start using it for free at helpwire.app/!
#HelpWire#RemoteDesktop#ITSupport#RemoteSupport
HelpWire vs. Supremo Remote Access - which one actually fits your workflow?
We compared licensing, platforms, security & team features. Spoiler: the answer depends on what you do.
Full comparison 👉 helpwire.app/supremo-alterna…
HelpWire got a mention in Be Productive’s remote desktop software roundup.
Thanks for including us 🙌
Who else belongs on the list — and who would you leave out?
youtube.com/watch?v=wjkH9Mpj…
New in HelpWire: Multiple Active Remote Sessions 🔁
Support multiple remote clients in parallel by switching between sessions - no disconnecting, no reconnecting, no “one sec pls.”
Perfect for reboots, installs, and busy support days.
IT multitasking: unlocked🔓
#HelpWire
New feature: Operator Permissions on HelpWire!
🔐 Now you can limit access to specific Client Groups for each team member, keeping workflows tidy and security tight. Perfect for multi-department teams.
Let the right people access the right info.
#HelpWire#AccessControl
When your workflow relies on seamless connections, every second matters - watch this video to see how HelpWire cuts the clutter without sacrificing performance👨💻
youtube.com/watch?v=19bh-lb4…
You shared over 2,000 pieces of feedback in 2025 — and we listened.😊
In 2026, that feedback becomes short connection links and multi-session support.
Thank you for being part of the journey 💙
Details here: [bit.ly/3MYwJqG]
🚀 We’re officially on the @Capterra Shortlist for Remote Support in 2025! 🙌
A massive THANK YOU to our incredible users. Your feedback made this milestone possible, and we’re just getting started. Let’s keep innovating and improving together!
#CapterraShortlist#RemoteSupport
Remote support that actually works — who knew? 😅
A big shoutout to the creator for highlighting HelpWire’s effortless experience. Let's face it: solving tech issues from a distance has never been this smooth! ✨
youtube.com/watch?v=ihhWYN0f…
🔐 2FA is LIVE on HelpWire!
Enable Two-Factor Authentication now for added security. Just scan the QR code, authenticate with your app, and you’re good to go!
More options coming soon.
#HelpWire#2FA#AccountSecurity#TechUpdate#StaySafeOnline
Client Grouping is live in HelpWire Web Portal 🎉
You asked. We shipped.
✅ Create groups from the new Groups tab
✅ Assign clients via the Group field in profiles
✅ Keep clients organized by company
Try it out & share feedback 💚
#HelpWire#ProductUpdate
ALT It was handy for the odd occasion that someone needs a hand with their computer while I am not nearby. It was very reliable and able to see the other's screen to provide directions.
👑 New feature: Transfer Company Ownership!
When it helps:
🔹 Leadership changes or delegation
🔹 Growing teams
How:
1️⃣ Company Settings (⚙️)
2️⃣ Operators
3️⃣ Pick teammate → Transfer Ownership
🙌 Your feedback helps us improve HelpWire!
#remotesupport#remoteaccess#HelpWire
🏆 Big win! HelpWire has been named Capterra’s 2025 “Best Value” Software in Remote Support!
Huge thanks to our amazing users 💙
👉 Learn more about HelpWire: helpwire.app/
📄 HelpWire on Capterra: “2025 Best Value Software – Remote Support” capterra.com/p/169762/HelpWi…