Joined September 2021
195 Photos and videos
Pinned Tweet
19 Oct 2023
Introducing HelpWire by Electronic Team, Inc.! 💻🌐🖥 Businesses, big or small, can elevate their IT support with our free and simple remote desktop service. Start using it for free at helpwire.app/! #HelpWire #RemoteDesktop #ITSupport #RemoteSupport
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HelpWire vs. Supremo Remote Access - which one actually fits your workflow? We compared licensing, platforms, security & team features. Spoiler: the answer depends on what you do. Full comparison 👉 helpwire.app/supremo-alterna…
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HelpWire got a mention in Be Productive’s remote desktop software roundup. Thanks for including us 🙌 Who else belongs on the list — and who would you leave out? youtube.com/watch?v=wjkH9Mpj…
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New in HelpWire: Multiple Active Remote Sessions 🔁 Support multiple remote clients in parallel by switching between sessions - no disconnecting, no reconnecting, no “one sec pls.” Perfect for reboots, installs, and busy support days. IT multitasking: unlocked🔓 #HelpWire
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HelpWire retweeted
Meet the 2026 Remote Support Data Quadrant Award Winners! 🚀 Kudos to @anydesk, @TeamViewer, @Zoho, @remotetopc, and @help_wire for their incredible accomplishments! Download our recently released report! 🔗✨ softwarereviews.com/categori… #RemoteSupport #Software #Awards2026
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🔓 Unattended Remote Access now available for Linux! No more user approvals needed after the first setup. Perfect for admins managing Linux machines remotely. #HelpWire #LinuxSupport #UnattendedAccess #RemoteAccess #TechUpgrade
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New feature: Operator Permissions on HelpWire! 🔐 Now you can limit access to specific Client Groups for each team member, keeping workflows tidy and security tight. Perfect for multi-department teams. Let the right people access the right info. #HelpWire #AccessControl
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When your workflow relies on seamless connections, every second matters - watch this video to see how HelpWire cuts the clutter without sacrificing performance👨‍💻 youtube.com/watch?v=19bh-lb4…

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31 Dec 2025
You shared over 2,000 pieces of feedback in 2025 — and we listened.😊 In 2026, that feedback becomes short connection links and multi-session support. Thank you for being part of the journey 💙 Details here: [bit.ly/3MYwJqG]
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29 Dec 2025
🚀 We’re officially on the @Capterra Shortlist for Remote Support in 2025! 🙌 A massive THANK YOU to our incredible users. Your feedback made this milestone possible, and we’re just getting started. Let’s keep innovating and improving together! #CapterraShortlist #RemoteSupport
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23 Dec 2025
Remote support that actually works — who knew? 😅 A big shoutout to the creator for highlighting HelpWire’s effortless experience. Let's face it: solving tech issues from a distance has never been this smooth! ✨ youtube.com/watch?v=ihhWYN0f…
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27 Nov 2025
🔐 2FA is LIVE on HelpWire! Enable Two-Factor Authentication now for added security. Just scan the QR code, authenticate with your app, and you’re good to go! More options coming soon. #HelpWire #2FA #AccountSecurity #TechUpdate #StaySafeOnline
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20 Nov 2025
Client Grouping is live in HelpWire Web Portal 🎉 You asked. We shipped. ✅ Create groups from the new Groups tab ✅ Assign clients via the Group field in profiles ✅ Keep clients organized by company Try it out & share feedback 💚 #HelpWire #ProductUpdate
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20 Oct 2025
Looking for a Chrome Remote Desktop alternative? Meet HelpWire: free, secure, cross-platform. • Unattended & on-demand • File sharing • Multi-monitor • Chat • Easy team & device management 👉 helpwire.app/chrome-remote-d… #remotedesktop #remoteaccess #HelpWire
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15 Oct 2025
Remote troubleshooting can be tricky. Here’s a quick rundown of tools that help make it easier. 👉Watch the video to find what works best for you: youtu.be/O4MGT39TCTY?si=B6bR… #remotesupport #remotedesktop #remoteaccess #HelpWire
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9 Oct 2025
Recent HelpWire updates: 🖥️ Introduced full-screen mode on Windows 🧭 Enhanced Client Directory layout – groundwork for folder grouping ⚡ Improved backend performance for faster, more stable connections #remotesupport #remoteaccess #remotedesktop #HelpWire
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30 Sep 2025
🔔 ScreenConnect Free License ends Oct 2, 2025. HelpWire offers a strong, free ScreenConnect alternative. 💻 Works on Windows, macOS, Linux 🔒 Secure access with Auth0 & TLS/SSL ⚡ Unattended & on-demand support 👉 Compare: helpwire.app/connectwise-con… #remotedesktop #remotework
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29 Sep 2025
Grateful for the feedback! 🙌 Your support drives us forward every day. 👉capterra.com/p/169762/HelpWi… #remotedesktop #remoteaccess #remotesupport #HelpWire
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17 Sep 2025
👑 New feature: Transfer Company Ownership! When it helps: 🔹 Leadership changes or delegation 🔹 Growing teams How: 1️⃣ Company Settings (⚙️) 2️⃣ Operators 3️⃣ Pick teammate → Transfer Ownership 🙌 Your feedback helps us improve HelpWire! #remotesupport #remoteaccess #HelpWire
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16 Sep 2025
Quick Remote Support with HelpWire! 1️⃣ Download Operator App 2️⃣ Share Quick Connect link 3️⃣ Client joins & grants access 4️⃣ Control desktop instantly Fast, secure, no signup needed! 🖥️⚡ #remotesupport #remotedesktop #remoteaccess #helpwire
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12 Sep 2025
🏆 Big win! HelpWire has been named Capterra’s 2025 “Best Value” Software in Remote Support! Huge thanks to our amazing users 💙 👉 Learn more about HelpWire: helpwire.app/ 📄 HelpWire on Capterra: “2025 Best Value Software – Remote Support” capterra.com/p/169762/HelpWi…
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