Official customer service account for @hmvtweets. Mon-Fri 9-5.
Joined October 2009
- Tweets 26,605
- Following 3,457
- Followers 7,221
- Likes 2,464
250 Photos and videos
22 Nov 2023
Need help with something this Christmas? You can find most of the answers to your questions here: support.hmv.com
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27 Jan 2023
RT @hmvtweets: IMPORTANT UPDATE
'Due to unforeseen circumstances, @SamSmith offers profuse apologies for the cancellation of today’s signi…
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23 Nov 2022
Need help with something this Christmas? You can find most of the answers to your questions here:
support.hmv.com
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hmv UK Help retweeted
19 Oct 2022
🚨This is not a drill🚨
🐶We're coming back🐶
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31 Jan 2022
Always leave with the item you wanted, with our hmv Delivers service you can order in-store and have the item sent directly to you!
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21 Dec 2021
@kanassoul Hi, could you please DM us with the email address that you used to place your order and some further details regarding the item(s) in your order so that we can take a closer look into this for you? Thanks!
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23 Nov 2021
Need help with something this Christmas? You can find the answer to most questions here:
support.hmv.com
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27 Oct 2021
Home is where family is...
Join our family in the home of entertainment since 1921! Now hiring Customer Service Advisors at Head Office - apply below!
careers.hmv.com/Recruitment/…
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hmv UK Help retweeted
23 Jul 2021
I’ve got some saddening news for you guys - I’m really sorry 😞 we’re looking to reschedule the Norwich show - hope that everyone going to these wonderful festivals gets to soak in the atmosphere & have a nice time - stay safe everybody I appreciate you showing up for me always x
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29 Jun 2021
Know what you're looking for? Have your item ready to collect in store by using Ring & Reserve.
Call between 9am-5pm Monday to Saturday and our friendly team will reserve your item at your nearest store for up to 3 days, subject to availability.
Call 03333230667 to reserve now.
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16 Apr 2021
Want to limit time spent in public? Feel safer with our Ring & Reserve service!
Call between 9am-5pm Monday to Saturday & our team will reserve your item for collection, subject to stock availability. We'll hold your item for up to 3 days.
Call 03333 230 667 to reserve now!
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4 Dec 2020
Due to the ongoing impact of COVID-19 and the busy season, we do anticipate some unavoidable delays in getting back to you. We aim to respond to all contact asap and thank you for bearing with us.
store.hmv.com/content/covid-……
Thanks.
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15 Apr 2020
Due to the ongoing impact of Coronavirus (COVID-19) across the world, we do anticipate some unavoidable delays in getting back to you. We do aim to respond to all contact and thank you for bearing with us.
store.hmv.com/content/covid-…
Thanks.
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3 Apr 2020
Sorry, some of our customers are experiencing issues when trying to purchase from our website. We'd recommend trying the website on 4G instead of wifi but if that doesn't work, fill in the form below and we'll look into it.
ow.ly/2sOW50z3py5
Thank you for your patience.
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23 Mar 2020
We're very sad to have to let you know our stores are now temporarily closed for trade. You can still get all your entertainment delivered straight to your door through our website just follow this link hmv.com/store.
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28 Nov 2019
We're sorry to announce that due to both illness and scheduling conflicts, our two gigs with @snowpatrol at @LimelightNI on Dec 10th are being postponed. We hope to have further information on the rescheduled shows very soon and will contact all customers once we have a new date
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15 Nov 2019
We have an exciting new opportunity at our Solihull and London head office for a Seasonal Customer Service Advisor. Please visit careers.hmv.com for more information!
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6 Nov 2019
We're currently experiencing large volumes of traffic through the app, which may mean that you experience difficulty in registering your account at this time. Apologies for any inconvenience, please check back again shortly.
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hmv UK Help retweeted
1 Oct 2019
We have an exciting new opportunity at our Solihull head office for a Seasonal Customer Service Advisor. Please visit careers.hmv.com for more information!
#JobHunting #Recruiting #hmv #CustomerService
9 Sep 2019
We have an exciting new opportunity at our Solihull head office for a Seasonal Customer Service Advisor. Please visit careers.hmv.com for more information!
#JobHunting #Recruiting #hmv #CustomerService
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