Apart from the misuse of public funds for election, the more concerning part is that govt used TRAI Universal Wireless Telephone Subscriber Database, which is basically a database of all Indian phone numbers issued by Indian telecom service providers, along with their KYC info.
How did 48 crore people receive messages from Viksit Bharat Sampark?
An RTI response reveals that the outreach relied on WhatsApp chatbots, AI-powered calls, manual calls, beneficiary databases from government schemes, and TRAI's subscriber database. It also shows that nearly ā¹19 crore was allocated for the initiative.