My biggest takeaways from
@benedictevans:
1. Weโre in 1997 for AIโitโs as big a deal as the internet or mobile, and only as big a deal as the internet or mobile. Weโre at the stage where most stuff kind of doesnโt work yet, most of what people will build hasnโt been built, and itโs not clear how any of it will work when it does. Some people in tech have bought clusters of Mac Minis, while even among 13-to-18-year-olds, only about 15% to 20% are daily active users of AI. The companies that win may not exist yet, and the use cases that matter most are probably invisible to us today.
2. Every technology wave brings ways to ruin peopleโs lives, deliberately or by accident, and we need to be conscious of that without panicking. Every wave of technologyโdatabases in the 1970s, social media in the 2010s, AI todayโcreates new ways to harm people. We need to be conscious of these risks, build safeguards, and hold people accountable. But we also canโt let fear of potential harms stop us from capturing the benefits. The goal is thoughtful deployment, not paralysis.
3. Things will probably be okayโbut โon averageโ hides a lot of individual pain. Weโve been automating jobs and creating new jobs since 1800. Each time, you can see the jobs that will disappear but not the new jobs, because they donโt exist yet. We go through frictional pain, dislocation, people lose jobs, towns get hollowed out, and it all sucks. But we come through richer, and weโre not worried about crops failing anymore.
4. If youโre worried about your job, the worst thing you can do is stick your head in the sand and declare AI evil. Yes, some professions face major questions, particularly if youโre an associate or would have been thinking about becoming one. The pyramid structure of professional services may fundamentally change. What helps is submerging yourself in AI, understanding what you can do with it, how it changes things, and how you can be a great hire in this new environment. That may still not be enough, but itโs the only path forward.
5. The history of accounting shows us how automation often increases employment rather than decreasing it. Despite adding machines, punch cards, mainframes, databases, ERP systems, cloud software, spreadsheets, and PCs, the number of accountants keeps going up. This is the Jevons paradox: when you make something cheaper or easier, you donโt do the same amount of work for less money. You often do vastly more because the ROI changes.
6. Distribution is becoming a more valuable moat as software gets easier to build, which favors incumbents. As AI makes building software cheaper and faster, the market gets noisier. More products launch, more companies compete for attention, and breaking through becomes harder. This means distributionโthe ability to reach customers and get them to use your productโmatters more than ever.
7. Foundation AI model companies wonโt have lasting pricing power, and value will likely accrue up the stack. The models donโt seem to have network effects, so thereโs no winner-takes-all dynamic. If you have indefinite competition between three to six foundation model providers, and the models look like undifferentiated commodities to users, why would anyone have pricing power? The current pricing chaosโpeople spending $1.5 million on inference in a monthโis temporary disequilibrium, like someone getting a $50,000 mobile data bill in 2010. The steady state will look different.
8. OpenAI and Anthropic are buying consultancies and PE firms. This seems counterintuitiveโarenโt these the companies that should need consultants least? But the reality is that companies donโt have people sitting around waiting to reimagine all their internal workflows and figure out which could be automated with AI. Thatโs a project requiring five to 10 people spending months working it out, then actually implementing it across vertical and horizontal systems.
9. The fundamental question isnโt whether AI automates your jobโitโs whether your profession is a "task" or a job. Some jobs are just tasks, and when you automate the task, the job disappears (i.e. elevator attendants). But in most professions, the task you think youโre being paid for isnโt actually what youโre being paid for. McKinsey doesnโt get hired to produce a 75-slide deckโthey get hired to walk through your enterprise, understand the politics, talk to customers, and figure out what you actually need to do. The deck is just the artifact.
10. The anti-AI backlash is real, and a fuzzy mass of different concerns, some real and some notโmuch like the social media backlash. There are tangible concerns: electricity bills went up in some places, though this applies to very few locations objectively. The water consumption issue is largely false; data centers use about 0.017% of U.S. water consumption. There are real questions about jobs, though economists canโt yet find clear consensus in the data about AIโs employment impact. Thereโs also the culture war over AI-generated content and โAI slop.โ The challenge is that all of this creates political pressure even when the underlying facts are unclear or contested.