Sales isn’t just a numbers game. It’s a brain game. 🧠
Every call. Every deal. Every CRM update (or lack of one) is driven by one thing: dopamine.
💡 Learn how to use it: leaptree.com/blog/how-dopami…#RevOps#SalesLeaders
💡 If Florence Nightingale ran your contact center…
She wouldn’t just look at CSAT.
She’d redesign your systems, build dashboards that make execs pay attention, and coach the frontline into your greatest asset.
leaptree.com/blog/why-floren…#CXLeaders#QualityAssurance
🏭 We’ve been building sales comp plans on 19th century ideas. It’s time to upgrade.
The Industrial Revolution gave us the blueprint for mass production and the belief that salespeople only work harder when there’s more money on the table.
#RevOpsleaptree.com/blog/what-the-i…
🧠 Even your best QA analysts are biased.
Here's how CX leaders can use smart rubrics, AI support, calibration sessions, and bias awareness training to protect the integrity of #QualityAssurance programs.
leaptree.com/blog/cognitive-…
🧠 Motivation isn’t a mystery. It’s brain science.
Ever wonder why some reps crush quota while others stall out even with the same comp plan?
It turns out, the secret isn’t more SPIFs or bigger bonuses.
🔗 Read the full breakdown: leaptree.com/blog/what-neuro…#RevOps#Sales
Why CX Agents Really Ignore Feedback 👀
Same mistakes. Same polite nods. Same rinse-and-repeat.
Here’s the kicker:
They’re not ignoring feedback because they don’t care.
They’re ignoring it because their brain is trying to protect them.
leaptree.com/blog/why-cx-age…#CX
🧠 If you're building comp plans for today’s sales teams using yesterday’s playbook, we need to talk.
Because Gen Z is here.
And they’re not motivated by the same old SPIFFs and bonus structures.
leaptree.com/blog/gen-z-in-s…#GenZ#SalesComp#RevOps
💥 Napoleon. Sales goals. RevOps. What do they have in common?
Turns out—more than you’d think.
🧭 In our latest blog, we break down 5 Napoleon quotes that reveal surprisingly sharp insights for setting (and smashing) sales goals.
leaptree.com/blog/napoleon-s…#RevOps#Sales
1850: Sell whatever fits in your saddlebag. Get a cut.
2025: Hit 6 KPIs, 3 tiers, and maybe unlock your bonus—if the spreadsheet says so.
From cowboy commissions to behavioural science... Saddle up.
🐎📈
#SalesComp#RevOps#SalesOpsleaptree.com/blog/the-histor…
Sun Tzu walks into a contact center…
“Your scorecards are vague. Your coaching is reactive. Your agents are at war with chaos.”
Ancient strategy meets modern CX.
📘💡'The Art of War' as a customer experience QA playbook
#ContactCenters#CXLeadersleaptree.com/blog/the-art-of…
🐺 Wolves don’t want shared bonuses.
🦁 Lions don’t care about solo glory.
🐄 And cows? They just want a reliable quota plan.
Your sales team isn’t a spreadsheet—it’s an ecosystem.
leaptree.com/blog/is-your-sa…#RevOps#Sales