459 Photos and videos
Sometimes the stats speak for themselves...
Download our latest CX and loyalty cheatsheet for the full list of stats that matter right now:
lexer.io/guides/cheatsheet-1âŚ
#cx #loyalty #statistics #cdp #cdxp #retailmarketing #personalization
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Lexer retweeted
13 Jun 2023
.@Coles has recently appointed its first chief customer officer, Amanda Mcvay, to replace the CMO position. @lexer's David Chinn writes how this reveals something quite interesting... mumbrella.com.au/has-coles-jâŚ
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Customer loyalty is a hot topic in retail this year, and is invaluable to the long-term success of your brand. Download our latest cheatsheet for a deep dive into how you can start building your customer loyalty today: lexer.link/3ZlGBM3
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Are you heading to eTail West in California next week? Catch Lexer CEO David Chinn speak with Angela Kendall, Director of Retail, Velvet on "Mastering the Omnichannel Customer Journeyâ on March 1st at 4:35pm. Book in a time to chat with us at the show: lexer.link/3lSOLwS
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đNEW BLOG: 5 benefits of clienteling in-store: lexer.io/blog/5-benefits-of-âŚ
"The best interactions are the real ones." With only 32% of customers saying they enjoy the in-store experience, it's more important than ever for stores to create meaningful connections with customers.
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With @attentiveHQ Lexer, youâll be able to fuel your #SMSmarketing with enriched customer profiles to create authentic omnichannel #customer experiences that drive engagement and customer retention. Click here to learn more: lexer.link/3bXxu12
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Check out our latest playbook to find out how beauty brands use Lexerâs CDXP to predict customers' next purchase.
Download our latest playbook for tips on how to drive replenishment purchases and grow customer lifetime value: lexer.io/blog/how-a-cdxp-canâŚ
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The PAS Group partnered with Lexer to create a loyalty program that focused on the personalized wants and needs of their valued customers. As a result, they saw an increase in customer acquisition for 6 months following launch.
Read the full story here: lexer.link/3PWqUWK
We're excited to announce that we're partnering with @Cottonon to help them create #customer experiences that excite and delight at every single touchpoint. To read more about the #partnership click here: lexer.link/3tCxoBM
And that's a wrap on the iMedia Online Retail Summit Australia and New Zealand!
We thoroughly enjoyed getting to network with #retailers who share our love of first-party #data and canât wait to continue the insightful convos we started on the Gold Coast!
In the latest episode of the eCommerce Australia #podcast, our very own VP of Retail Nick Hinsley chats with host Ryan Martin about #consumer privacy, #leadership, and Lexer. Click here to listen to the entire 30 minute podcast: lexer.link/3x2dktl
If youâre still relying on one-size-fits-all approaches to meet #customer needs, itâs time to make a change. To learn how you can make a business case for a #CDP, click here: lexer.link/3LztOOV
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In our #playbook, 'How to increase engagement with customer profiles in a CDXP' you'll learn how to tap into data-rich profiles to improve #customer experiences. Follow the link to download the full playbook and unlock the power of your customer data: tinyurl.com/yr8c7nxc
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To be successful in the current age of retail, achieving #customercentricity is essential.
In our #blog, you'll discover how some of retail's top #brands are winning through customer-centricity. Start reading here: lexer.link/3wyQM30
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