Joined October 2017
- Tweets 327
- Following 754
- Followers 278
- Likes 1,124
190 Photos and videos
15 Oct 2020
When it comes to your Customer Service Channels, are you giving your customers the right options? Want to find out which channel mix is right for your business? Join our conversation on LinkedIn here: bit.ly/378Jwja
makeiteleven.com
#contactcentres
@Genesys
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19 May 2020
Great to see, two respective industry leaders, @Genesys and @zoom_us joining forces, to help both the internal and external elements of business
@makeiteleven
genesys.com/press?release=12…
#happiness #collaborationsolutions #CX #genesys #zoom #eleven
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11 May 2020
@makeiteleven are delighted to be working with the @ISPCCChildline . It is such a phenomenal organisation. Their actions help transform lives and instill hope. We are privileged to be involved.
ispcc.ie/
#nevergiveuponachild #ISPCC #eleven #Genesys
Welcome to the Genesys family @ISPCCChildline!🙌 Your dedication to enabling children and young people to live their best lives is truly admirable.
We’re honored to help you make a difference alongside our partner 🤝 @makeiteleven! #TeamGenesys
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23 Mar 2020
eleven are proud to be standing alongside @genesys in this difficult time. We can stand up a new contact centre solution that supports agent-at-home in as little as 48 hours.
Direct message us to find out more about how we can help you.
#WFH #eleven #makeiteleven #Cloud
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17 Oct 2019
We are 3 weeks away from the event that will change your vision about sales and engagement in the contact centre.
To register, please send us an email to mark.costelloe@makeiteleven.com
More info here: makeiteleven.com/about/news-…
#eleven #sales #contactcentre #customerexperience
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17 Oct 2019
We're 3 weeks away from the event that we will change your vision about sales in the contact centre.
Get valuable insights and benefit from a free half day contact centre impact assessment: makeiteleven.com/about/news-…
#eleven #customerengagements #sales #contactcentre #genesys #ccma
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16 Oct 2019
Be ready to meet customer demands over time and across all teams and channels by continuously improving your processes.
Our all-star consultants are here to help you get there: makeiteleven.com/services/co…
#eleven #consultancy #customerexperience #contactcentre
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15 Oct 2019
Having the best technology in place helps you manage your team and internal communication for excellent results.
Get in touch to make it a reality for your business.
#eleven #contactcentre #customerexperience #customerservice #genesyspurecloud #genesys #consultancy
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14 Oct 2019
Every company is different.
Our consultancy sessions are tailored to your business and focused on maximising your resources.
If you attend our event on the 7th Nov., we'll offer a half day session: makeiteleven.com/about/news-…
#eleven #consultancy #contactcentre
11 Oct 2019
Read one of the stories we helped create: makeiteleven.com/case_study/…
Yours can be next!
Let's go beyond, together.
#eleven #makeiteleven #letsgobeyond #casestudy #successstory #customerexperience #customerservice #cloud #consultancy #businesssupport #callcentre #contactcentre
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10 Oct 2019
To celebrate this international day, we share some tips on how to improve mental health in the contact centre, from Call Centre Helper.
Read it here: ow.ly/6ifB50w8xYI
#eleven #WorldMentalHealthDay #mentalhealth #balanceintheworkplace #customerexperience #contactcentre
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9 Oct 2019
Customers will choose the most personalised and efficient experience and you need to make sure that's yours.
Read the executive brief and put the legacy risks aside: ow.ly/1u0x50w8xAg
#eleven #customerexperience #consultancy #genesys #genesyspurecloud #contactcentre
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8 Oct 2019
We're delighted to be featured on Sunday Independent for moving against the trend.
#eleven #makeiteleven #letsgobeyond #sundayindependent #news #expansion #uk #brexit #customerexperience #consultancy
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7 Oct 2019
Improve your business performance by "Unlocking Your Full Selling Potential".
Register, attend and benefit from a half day contact centre impact assessment, for free!
To register: makeiteleven.com/about/news-…
#eleven #contactcentre #customerexperience
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4 Oct 2019
Teams achieve fantastic results when offered the best equipment and the gap between a legacy system and PureCloud by @Genesys is huge!
Make your team's life easier.
Strive for eleven!
#eleven #customerexperience #customerservice #customerjourney #callcentre #contactcentre
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3 Oct 2019
Today we complete 5 years of existence!
We would like to thank our team for the hard work and our friends, clients and partnersfor all your trust and support.
Cheers to you all!
#eleven #makeiteleven #letsgobeyond #happybirthday #5years #celebration #success #cheers
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2 Oct 2019
Go for a flexible #customerexperience platform that allows capability customisation and ensures maximum optimisation and efficiency.
Get in touch to go beyond: makeiteleven.com/
#eleven #customerexperience #customerservice #customercare #callcentre #contactcentre
1 Oct 2019
We're very excited to announce we'll be hosting a breakfast briefing on the 7th November, in partnership with @CCMA_Ireland and @Genesys!
More information here: makeiteleven.com/about/news-…
Let's go beyond, together.
#eleven #event #sales #engagement #customerexperience
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30 Sep 2019
Get ready to succeed!
We'll be part of your team and reveal all the secrets to unblock your business' full potential.
Contact us for more information and start truly optimising your resources!
#eleven #consultancy #customerexperience #callcentre #contactcentre
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29 Sep 2019
Let's keep it healthy to protect our hearts.
Which healthy initiatives have you implemented in you life?
Happy Sunday!
#eleven #makeiteleven #letsgobeyond #consultancy #customerexperience #callcentre #contactcentre #businessgrowth #exercising #healthynutrition #WorldHeartDay
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