We provide and manage 11,000 homes for local and central Government and are also responsible for keeping 750,000 social housing homes in the UK in good repair.
Domestic retrofit - a net zero opportunity. @mearsgroup outline their belief that ultimately retrofit is about improving lives, improving the viability of the home, invigorating communities and creating healthier homes that do not damage the environment bit.ly/3TEDM7A
As one of the UK’s leading providers of housing services, Mears has a responsibility to make housing more energy efficient.
Today, we are hosting a roundtable to bring together government officials and industry figures to collaborate on moving the retrofitting agenda forward.
Stewart Little and Lisa Cains of IRT Surveys joined Andrew Knight from RICS earlier this month to talk about #retrofitting in the commercial sector.
Watch the discussion here: rics.org/news-insights/retro…
We're pleased to announce that we have won the gold award at this year's UK Customer Experience Awards for Best ESG Framework in Customer Experience.
Find out more about what we do: mearsgroup.co.uk/esg/esg
💚 Tuesday is #SWR Day: join us in supporting our vital campaign & celebrating the change in legislation to protect all frontline workers from abuse. Please encourage your teams to share their stories & ways to help combat this issue to raise awareness 👇
hubs.ly/Q023_V6f0
All service workers deserve our support & respect, which starts with creating a safe working environment free from physical/verbal abuse. Show your commitment by displaying the logo on your social media, website & emails.
Free resources available here👇
hubs.ly/Q023-hX40
AI possesses significant potential to propel the service agenda ahead. However, excessive reliance on AI can erode the human touch and fail to address unique customer needs. How can we hit the right balance?
Find out more 👇
hubs.ly/Q023S37B0#NCSW2023#AI#cx#technology
Today's NCSW theme is 'The Future of AI'. Wondering how you can leverage AI to improve your customer experience? Check out one of our latest research reports, which examines the role of technology in shaping the future of #cx.
Download full report 👇
hubs.ly/Q023R_550
We are looking for a number of #subcontractors to work with us on repairs & voids in North East Yorkshire & Humber!
We'll be hosting a Meet the Buyer event at Rotherham NY Stadium on the 21st Sep 10am-2pm.
Register by emaiing tracey.cheston@mearshousing.co.uk
We are looking for a number of subcontractors to work with us on repairs & voids in North East Yorkshire & Humber!
We'll be hosting a Meet the Buyer event at Hallgarth The Manor House, Durham, on the 21st Sep 10am-2pm.
Register by emaiing tracey.cheston@mearshousing.co.uk
We’re proud to have secured more than £21 million worth of contracts in the last six months through our Mears Care service. Read the full article below 👇
mearsgroup.co.uk/news/mears-…
We’re thrilled to have published our Annual Customer Scrutiny Board Report which focuses on our continued commitments to providing a first-class service for our residents.
Read more here: mearsgroup.co.uk/news/mears-…
Working in collaboration with local councils & housing associations, Mears Group will begin work on Social Housing Decarbonisation Fund Wave 2.1 projects, which improve the energy efficiency of up to 3,500 social homes across England.
Full story: mearsgroup.co.uk/news/local-…
Mears is delighted to be partnering with Croydon Council @yourcroydon delivering responsive repairs, maintenance and voids works in the borough.
#PartnersforPurpose
This week we launched our new housing repairs service. Our in-house contact centre has already spoken to thousands of #Croydon residents, booking them appointments with our three new repairs contractors - Wates, Mears and K&T Heating Read the full story: news.croydon.gov.uk/croydon-…
ALT Executive Mayor Jason Perry and Deputy Mayor Lynne Hale, with Croydon Council housing staff