Joined November 2008
1,244 Photos and videos
9-1-1 compliance just took a massive leap. Metrigy’s latest Q2 2026 data shows compliance with Kari’s Law & RAY BAUM’S Act jumped to 80.1% (up from 63.8%). Don't get left in the 16.9% gap. What it means for IT leaders: metrigy.com/product/9-1-1-re… #E911 #Telecom #Compliance
9
Jun 10
The numbers are in: 59% of businesses globally now use UCaaS as their sole phone and collaboration platform. Cloud migration isn't a pilot program anymore—it's the standard. Check out Metrigy’s UCaaS #MetriRank 2026 study lead by @dianemyers: metrigy.com/product/ucaas-me… #UCaaS
21
Stop making students repeat themselves! 🗣️ Half of educational institutions now view back-and-front office integration as "vital." Learn how to create a "single pane of glass" for student support: metrigy.com/4-technology-str… #Education #AI #CRM #UCaaS
28
May 27
Join @imlazar in ep.1 of our WC Expert Insights Series TOMORROW at 12pm ET - A UCaaS Reality Check: What Buyers and Vendors Need to Know - Are buyers changing providers, and if so why? - What criteria do buyers use to evaluate #UCaaS vendors? brighttalk.com/webcast/18674… #AI

20
May 26
Where is AI delivering the biggest wins for financial services companies? Customer satisfaction leads the pack at 78.2%, closely followed by a 72.4% bump in sales. Optimization is paying off. Read the full paper written by @Rgareiss: metrigy.com/product/state-of… #FinServ #CX #AI
1
23
May 26
AI footprint in education is expected to DOUBLE by 2027. 📈 Are you prepared for the shift from isolated pilots to system-wide ecosystems? Read our Q1 2026 Issue Paper: metrigy.com/4-technology-str… #HigherEd #AI #StudentExperience #Education
2
14
May 20
Hot-desking is taking over. Metrigy predicts nearly 47% of office space will be devoted to flexible seating by the end of 2025. If you aren't using reservation software yet, your ROI is likely lagging behind the leaders. #PropTech #OfficeDesign metrigy.com/redesigning-work…
10
May 19
FinServ is dominating AI spending, averaging $8,140 per employee annually. The result? 71.9% are already achieving a clear ROI, compared to just 42.6% in healthcare. Peak execution. Read more in this report written by @RGareiss: metrigy.com/product/state-of… #FinServ #AI
1
29
May 19
#Blog by Beth Schultz - AI agents can contact customers, make decisions, act autonomously and close a sale with little or no human involvement. They can also renew orders and attempt upsells. metrigy.com/how-agentic-ai-m… #AI #Agents #AIAgents #CX
1
21
May 19
The student experience now extends far beyond the lecture hall. 🏫 In 2026, top-tier CX is a mandate for institutional survival. Discover the 4 pillars of the modern student journey: metrigy.com/4-technology-str… #HigherEd #EdTech #StudentExperience #Education
8
May 15
56.5% of organizations expect to change their hybrid work policies by 2026. The "flux" is real. To keep talent, companies must "earn the commute" with frictionless tech and better collaboration tools than what employees have at home. #HybridWork metrigy.com/redesigning-work…
11
May 15
The average number of AI-enabled CX applications in education is expected to double by 2027. Is your institution ahead of the curve or playing catch-up? Discover the 4 technology strategies driving this transformation. 🔗: metrigy.com/4-technology-str… #ROI #Education #AI
1
14
May 15
Metrigy’s CX MetriCast 2025 market study highlights the growing importance of CRM for managing customer data, with adoption remaining high as organizations continue to recognize its vital role in driving business success. metrigy.com/product/crm-quar… #CRM #MetriCast #MarketForecast
13