Is end user testing for self-service request catalogs needed (vs. focus groups and demos)? Discuss...

Our friends Elon and X have been throttling our posts the past 48 hours. 👎 Retweet this if you’re seeing it and want Kamala Harris to be the next President. 👍🙏

1. You call him “President” or “former President”? Call her “Vice President”. 2. You call him Trump? Call her Harris. 3. You call her just Kamala? Call him just Donald. Stop denying a woman her authority and status while emphasizing that of a man.

FACT CHECK: trump just claimed that America's education system is ranked "around the bottom" in the world. We're ranked 13th... out of 177. I've NEVER seen a former President who hates America more than trump does.

The cover of Time Magazine. The next President of the United States, Madam President Kamala Harris! Drop a 💙 and Repost if she has your vote!

Can we get 500 retweets as quickly as possible on Kamala’s first ad

Donald Trump wants to take our country backwards to a time before many of our fellow Americans had full freedoms and rights, but we believe in a brighter future that makes room for all Americans. We believe in a future where every person has the opportunity not just to get by, but get ahead. We believe in a future where no child has to grow up in poverty, where every person can buy a home, start a family, and build wealth—and where every person has access to paid family leave and affordable child care. We will build a nation where everyone has affordable health care, and every senior can retire with dignity. Building up the middle class will be a defining goal of my presidency.

BREAKING: Kamala Harris is demolishing Donald Trump for his Project 2025 which plans to cut Social Security and Medicare. Retweet so all Americans know exactly what’s at stake this November.

They understand the assignment!

A well-designed service portal is a communication hub for proactive support by offering self-service capabilities like immediate computer self-help, employment verification letters, shipping labels, and more. Learn more here: ez2bgr8.com/blog #serviceportal #experience

Learn how to create a Service Portal your employees (customers will love) at the Innovating the Service Portal 3-day class. Register Today! #serviceportal #itsm #techqueen linkedin.com/events/innovati…

This article by @msitsm demonstrates the connectivity between existing #ITSM practices & employee experience improvement. #EX #ServiceDesk buff.ly/3Yt8PDy

Check out phyllisdrucker's video! #TikTok tiktok.com/t/ZTRQFBqtJ/ #smworld fun: bringing My 2 Cents live

#SMWorld Pre-Con Office hours at the pool are now in session until Monday

Looking to review your #selfservice portal? You need to look at your vision and scope, governance, and support experience, says @msitsm #servicedesk #ITSM buff.ly/3LzDHxH via @itsm_tools

Can't join us live this year at #SMWorld? We don't want you to miss out on the learning your peers will enjoy in Orlando. Join us virtually November 16-17 for a selection of the sessions and all the keynotes. Passes are free! Learn more at SMWorld.com

Can't join us live this year at #SMWorld? We don't want you to miss out on the learning your peers will enjoy in Orlando. Join us virtually November 16-17 for a selection of the sessions and all the keynotes. Passes are free! Learn more at SMWorld.com

I’m still smiling after our #GetHerThere event with the @GirlsAlliance last week. Take a look at some of the special moments from that day—and then join us at GetHerThere.org to support this work however you can.

Torn. Great networking here, but what's the future of this platform. Maybe time to leave? What does the #ITSM collective think? Over to TikTok now?

@msitsm discusses #TheQueensGambit: Building a Great #ServiceManagement Office and Team this year at #SMWorld. Check it out: informatech.co/3oisir8 #ITSM #SMO