parlamind is the artificially intelligent member of customer service teams 🙂 #ServiceFirst #AI #CustExp #CustServ
Joined September 2015
- Tweets 445
- Following 174
- Followers 223
- Likes 468
48 Photos and videos
parlamind retweeted
18 Feb 2021
‚Deutsche #KI erkennt #Kundenanfragen genauer als die globalen Player‘ - heißt exakt: @parlamind ist besser als #GoogleDialogflow und #Rasa ! Ich finde das muss man in Anbetracht der KI Wüste Deutschlands durchaus mal hervorheben! Gratulation zu der Leistung für @tkluewer & Team!
18 Feb 2021
Die parlamind-KI erkennt eigenen Tests zufolge Anfragen genauer als die globale Konkurrenz. Für die Untersuchung wurde eigens ein Open-Source-Tool entwickelt. Read more heise.de/news/Interner-Test-…... digital-dynasty.net/de/teamb…
1
1
Die #KI ist das zentrale Zukunftsthema, weiß @parlamind Gründerin Tina Klüwer. Wie sehen es @_FriedrichMerz @ArminLaschet und @EllenDemuth? Jetzt online dDie #ctalks jetzt in unserem #youtubechannel: m.youtube.com/channel/UCWJF4… - wir freuen uns auf Diskussionen und Feedback.
1
12
26
12 Jan 2021
"Communication in Customer Service: How to Make Your Customers Feel Understood" Read full article here:
bit.ly/2LiBaxc
#artificialintelligence #customerservice #omnichannel
7 Jan 2021
As we reflect on the past year, we have faced new challenges like never before. However, new challenges always come with new opportunities. Our whole team wishes you a happy, successful and healthy 2021!
ALT <a href='https://www.freepik.com/vectors/banner'>Banner vector created by starline - www.freepik.com</a>
27 Nov 2020
How to shape the rules for a digital society using #ArtificialIntelligence? To discuss this, join @tkluewer and other #AI experts at this year's Digital Summit on 30 November and 1 December by @BMWi_Bund!
#Digitalgipfel20 #KI #Digitalisierung #BMWiLive
bit.ly/33iohZC
2
17 Nov 2020
The modern challenge in #logistics is not only to deliver quickly and on time, but also to create an individual #customerjourney!
Find out more in our latest article "5 Use Cases for #AI in #CustomerService and How It Benefits Your Logistics Company"!
bit.ly/3f8yFb2
6 Nov 2020
#Customercentricity starts with customer's needs and wishes. #Digitalization lead to a new empowerment of customers after companies have moved away from them due to product centricity. See how #AI helps companies benefit from this development!
bit.ly/36famEx
parlamind retweeted
14 Oct 2020
Wie erleichtert KI schon heute unsere Arbeitsabläufe und welches Potenzial steckt noch in der neuen Technologie? Tina Klüwer spricht am 28.10. auf der #voiXperience genau über dieses Thema. Jetzt anmelden! ow.ly/7sCI50BPThQ
2
2
25 Sep 2020
Can #ArtificialIntelligence lead to improved customer loyalty in #CustomerService? Learn more about the three main areas where #AI can boost #CustomerCare and why it plays a key role in #Ecommerce in this latest article by @ecommercemagazine!
bit.ly/3i7tbNE
3
24 Sep 2020
Happy to announce @parlamind got listed as one of the leading #AI providers in "Top 10 Uses of AI in the Contact Centre" by @EM360Tech 👌 Read the full story here:
em360tech.com/top-10/top-10-…
#ai #artificialintelligence #customerservice #contacentre #omnichannel
ALT https://em360tech.com/top-10/top-10-uses-ai-contact-centre
1
parlamind retweeted
22 Sep 2020
Happy #TechTuesday! Celebrate by tuning into Episode 3 of our #EnterpriseCollaboration Podcast! 🎉
🎧 Listen here: spoti.fi/2ZWejM2
#EM360 @parlamind
1
1
17 Sep 2020
Happy to announce 4TechnologyGroup takes over @voixen_ai , a pioneer for #cloudsolutions in the area of #speechanalysis, #digitalcoaching and #customerexperience. Welcome to the family!
#ai #artificialintelligence #customerservice #omnichannel
bit.ly/3mtyvyn
16 Sep 2020
Proud to announce @tkluewer, CEO and Co-Founder at @parlamind, as member of #Beirat "Junge Digitale Wirtschaft" by @BMWi_Bund consulting the Minister for Economic Affairs, @peteraltmaier, on #technology and #startups!
#bmwi #ai #artificialintelligence
bit.ly/32AvHaT
1
1
1
16 Sep 2020
#CustomerService as a customer touchpoint has become a decisive unique selling point for #logistics providers. We explain what could be the "6 Customer Service #KPI s That Every Logistics Provider Should Track"!
#ai #artificialintelligence #omnichannel
bit.ly/3hyBG4c
2
parlamind retweeted
15 Sep 2020
❗️👉Breaking News zur #CCW2021: Die 23. CCW wird vom vom 22. – 25. Februar auf den 28. Juni – 1. Juli 2021 verschoben. 🆕Sie wird als Hybrid-Event stattfinden - also live UND digital als interaktive sowie contentbasierte Plattform. Mehr dazu im CCW-Blog: ccw.eu/blog/ccw-2021-wird-in…
2
4
parlamind retweeted
14 Sep 2020
With a big community of small start-ups and companies, Berlin's the perfect launch pad to develop and scale your #AI ideas. 🔄💡
Find out more on #ki_berlin: ki-berlin.de/blog
1
3
1 Sep 2020
You don't need to be a tech fanatic to know that #artificialintelligence ,or #AI, is one hot topic of research today. Learn more about @tkluewer, founder and CEO of R&D at @parlamind in this latest Q&A by @EM360Tech!
bit.ly/3gNZnVJ
#ai #customerservice #omnichannel
ALT https://em360tech.com/tech-articles/getting-know-ceo-conversation-dr-tina-kluwer-parlamind
2
1
26 Aug 2020
The success of a #Logistics company stands and falls with the quality of its #CustomerService. Learn more about how to ↗ Strengthen Customer Loyalty in Your Company in Just 3 Steps through automation!
bit.ly/31sE4EE
#ai #artificialintelligence #omnichannel
2
3
12 Aug 2020
Learn more about @parlamind #AI powered #Automation and #Assist solutions by @4Com in this latest article by TeleTalk 🔥
#4Com #artificialintelligence #customerservice #omnichannel #ecommerce
5 Aug 2020
Rainer Holler schreibt in der aktuellen #TeleTalk über #Assist- & #Automate-Lösungen, die nicht nur im #ContactCenter einen echten Benefit bieten, sondern auch in vielen anderen Unternehmensbereichen Einsatz finden. "Vom Call Center in die Welt" eben! ow.ly/Eek950AQ1hu #KI
ALT Interessanter Artikel über Assist & Automate im aktuellen TeleTalk.
2
parlamind retweeted
11 Aug 2020
Geben Sie Ihrem Chatbot Stimme und Gehör - für ein einzigartiges Anrufererlebnis
buff.ly/3kv6NjI
#ai #artificialintelligence #bot #chatbot #voicebot #customerservice #callerexperience #tech #innovation
1
1