All things customer-facing; author, consultant, speaker. Loves family, friends, all animals and, of course, the NY Yankees

Joined April 2007
241 Photos and videos
Paul Greenberg retweeted
In a world of constant disruption, supply chains aren’t just adapting—they’re being rebuilt. At #CFF2026, leaders from @Prologis and WEX shared a boardroom-level look at how #AI is reshaping risk, decisions, and even company culture itself. The kind of conversation that changes how you think about resilience bit.ly/3QajowS @rwang0 @TwoLineStudios
4
3
265
Paul Greenberg retweeted
The next economic shift isn’t about better experiences—it’s about transformations. On #DisrupTV, Joe Pine explains why businesses must help customers become who they want to be, while @BrentLeary and @pgreenbe discuss what that means for #CX, #AI, and community. bit.ly/4leKFK1 @rwang0 @ValaAfshar
2
6
2
282
Paul Greenberg retweeted
The word is out! @BrentLeary, @john_ragsdale, @lizkmiller & @pgreenbe are the 2025 SuperNova judges for Next-Gen Customer Experience! Submit your case studies by June 13 -> zurl.co/KhFHj #CX #SNA2025
1
4
422
Paul Greenberg retweeted
The word is out! @BrentLeary, @john_ragsdale, @lizkmiller & @pgreenbe are the 2025 SuperNova judges for Next-Gen Customer Experience! Submit your case studies by June 13 -> zurl.co/n2dWs #CX #SNA2025
4
9
572
Paul Greenberg retweeted
Indiana Softball took care of business against Louisville last night with an 8-3 victory. The story of the game? Brianna Copeland's 41st homer, making history for Indiana as she broke the program record for most career home runs. "Everybody was telling me that it went really far," Copeland said. "I never got to see the ball land, but it was good to hit it." 🥎 @IUSTVsports @maurawhitee #IUSoftball
2
10
477
I very simply love this man. He is a wonderful human being this popped up on my feed tonight and it reminds me how great he is
One of my fave pics... thanks @mjayliebs Happy Birthday Paul!
2
1
13
845
Paul Greenberg retweeted
I had a great time and enjoyed the valuable insights from the @CrmPlayaz team @BrentLeary & @pgreenbe and the amazing panels for a discussion on What is CRM in 2025. Patrick had fun too! Big year ahead for CRM. #CRM #CX #CustomerExperience #CRMPlayaz youtube.com/watch?v=IGYwGRW8…
1
3
540
Paul Greenberg retweeted
5 Dec 2024
Very insightful conversations on What is CRM in 2025 from @CrmPlayaz (@pgreenbe & @BrentLeary), featuring top analysts and influencers in the industry. Valoir CEO @rebeccawetteman joined the second panel, starting around 1:01:00. Check out the replay #CRM #CX #FutureTech
I had a great time and enjoyed the valuable insights from the @CrmPlayaz team @BrentLeary & @pgreenbe and the amazing panels for a discussion on What is CRM in 2025. Patrick had fun too! Big year ahead for CRM. #CRM #CX #CustomerExperience #CRMPlayaz youtube.com/watch?v=IGYwGRW8…
1
2
264
CRM Playaz w/Andie Dovgan CGO Creatio x.com/i/broadcasts/1OyKAWLae…

3
263
Talking Headless Ep. 16 w/Former Analysts Superstars Michael Maoz & Ed Thompson x.com/i/broadcasts/1rmxPMoyZ…

3
222
Paul Greenberg retweeted
Founded in 2016 and based in Dublin, our Start-up of the Week @webioHQ has had a good year with a growing list of clients and further expanding into Europe – and as far as Africa. ow.ly/IXh150SovGK
3
1
952
The Crunch starring Jeremy Cox w/Martin Leeming, CEO Ecopack Technologies x.com/i/broadcasts/1BdGYrEnV…

136
CRM Playaz: Kerim Akgonul & Stephanie Louis from Pega join us x.com/i/broadcasts/1yoJMwwyo…

150
CRM Playaz: Conference Review 2: SAP, Pega, PROS, Genesys and Zoho x.com/i/broadcasts/1BRJjPZBk…

1
180
CRM Playaz Watchparty: Pegaworld 2024 Keynote x.com/i/broadcasts/1MYGNogDp…

1
165
Paul Greenberg retweeted
Kicking off #Zoholics24 with lots of smiles, fun vibes and interesting conversations with these and many awesome people!
3
6
24
1,484
CRM Playaz The Road to PegaWorld w/Alan Trefler - 4 years & running x.com/i/broadcasts/1BRJjPBAv…

144
Engaged w/Paul & Kenny Ep.13 w/the iconic sound god John Meyer x.com/i/broadcasts/1dRKZENkj…

147
Talking Headless Ep. 15 w/Sandy Lo and Steve Gillmor x.com/i/broadcasts/1BRJjPBMl…

1
286