Manager of UX at @Wunderite Insurance Automation. Dancer. Bookworm. Lifelong Learner. Publishing on daringgreatly.substack.com

Joined February 2010
Photos and videos
It took me a year to finish writing about getting unstuck. Fitting, right? Ever feel like you’re spinning wheels by overestimating abilities, comparing to others, or seeking instant gratification? Checkout my post on the psychology of getting unstuck daringgreatly.me/p/escape-th…
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Philip MacDonald retweeted
Want to make a difference at a growing startup? @wunderite is hiring a director of operations. Let me know who you think would be a great fit. Appreciate it! 🙏 wunderite.com/careers/direct…

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To drive engagement at @wunderite and help agents fill out forms faster, we simplified a 19-step process into 5 linear steps. 3 principles guided our process: 1. What job is our customer hiring us to do? 2. Identify the constraints. 3. Keep it simple. daringgreatly.substack.com/p…

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Show people what you're capable of with a personal impact assessment: 1. Describe your goal with specificity 2. Define your audience 3. Review your work and write it all down 4. Describe impact and outcome 5. Slash and burn 6. Write down three SMART goals daringgreatly.substack.com/p…

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Mobile-first, new streamlined design, full-width tables, send an entire form, page reliability, and a foundation for future enhancements. We rebuilt @wunderite's Forms Response page from the ground-up and it's one of our largest releases to date. wunderite.com/blog/unlock-th…
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If your personal wellbeing isn’t reason enough to enforce boundaries, because you think it might interfere with your company or relationships, consider the alternative: without boundaries, peers will only ever connect with a half-focused version of you. daringgreatly.substack.com/p…

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See how @wunderite decentralizes the design decision process using a concept from @JonYablonski's #LawsofUX daringgreatly.substack.com/p…

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Recently I published an article about "17 lessons I learned from dancing." I plan on writing more articles like that on Substack: personal and professional growth while building @wunderite. I'd love if you subscribe and share with friends! What to expect: daringgreatly.substack.com/p…

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Learning how to dance taught me these 17 lessons that made me a better designer, a more effective professional, and a kinder friend. (Thread)
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17) Be adaptable Sometimes the music or dance partner isn't what you expected. Don't let it trip you up; go with the flow.
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And just like that I wrote my first Twitter thread!
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