Vice President & Goup Director at Forrester Research, focused on digital business strategy and delivery.

Joined July 2011
3 Photos and videos
Great data in our State of Digital Experience Delivery, 2017 report, from @mwgrannan and @DM_Geoffroy. Paid content: forrester.com/report/The Sta…

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Stephen Powers retweeted
Super insightful report from @tjkeitt and Rob Koplowitz about AI and how CX pros need to get involved!!! lnkd.in/d3WcN5t

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Stephen Powers retweeted
Hot off the presses: Forrester's B2B and B2C #ecommerce waves: forrester.com/report/The For… forrester.com/report/The For…

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What do Valentine's Day and supply chain have in common? Check out @Phoenix_Forr 's blog: blogs.forrester.com/phoenix_…

Insightful blog post from @ssikowitz and @AYakkundi on the Sapient / Razorfish merger. blogs.forrester.com/sarah_si…

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Stephen Powers retweeted
Meet the digital architects of your technology strategy. @jhammond @mwgrannan blogs.forrester.com/ted_scha…
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Check out @nickjb's new report: The Forrester Wave: Online Video For Sales And Marketing: forrester.com/report/The For…. Paid content.

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Delays in starting your videoconferences are costing you. A lot. New research from @nickjb. blogs.forrester.com/nick_bar…

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Hot off the presses (figuratively). My colleague @nickjb 's new landscape for online video platforms. Paid content: forrester.com/report/Vendor …

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Stephen Powers retweeted
This week @iangjacobs talks about the power of social #custserv. Join our webinar Thursday! bit.ly/1o0GfYW
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Check out @Forrester's new Configure-Price-Quote vendor landscape, from one of our newest analysts, John Bruno. forrester.com/report/Vendor …

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Why your customers don't want to call you, from @kateleggett and @forrester . Paid content: forrester.com/report/Your Cu…

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Participate in Forrester's annual survey on web and mobile initiatives. For technologists, marketers, and LOB: forrester.co1.qualtrics.com/…

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Check out the blog on 360-degree video from @forrester 's newest analyst, @nickjb : blogs.forrester.com/nick_bar…

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One of my millennial colleagues: "I've only seen the Star Wars movies with Hayden Christensen". Ugh
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Stephen Powers retweeted
Must read research from @AYakkundi & @ssikowitz - The #ForresterWave Digital Experience Service Providers | bit.ly/1MKQ4FN

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Who's atop @forrester 's Digital Experience service provider Wave evaluation? blogs.forrester.com/anjali_y…, from @AYakkundi and @ssikowitz

Check out @iangjacobs' report on the social customer service vendor landscape. For @Forrester clients: forrester.com/Vendor Landsca…

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This year's Digital Experience Platform wave report, from @mwgrannan, @TedSchadler, and me, is now available: forrester.com/The Forrester …

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