Seeing this trend in a lot of successful YC companies.
The playbook:
1) approach a traditional business
2) find a repetitive revenue-driving workflow
3) build the solution (often leveraging AI)
4) showcase proof of revenue increases
5) sell solution to to PE companies
Some companies don’t even sell the solution.
They acquire the company, implement the improvements, and capture the full value themselves.
Either way.. lot of opportunity outside of tech.
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What businesses do you think gain the most from AI?
We built an AI agent for an HVAC company in the southeast last month.
They were doing around $3M a year and growing fast, but their CSRs couldn't keep up with the lead volume.
Form fills were taking 4-6 hours to respond to. LSA messages and Yelp inquiries went 12 hours sometimes. They were losing jobs to whoever responded first.
Here's exactly what the agent does:
When a homeowner submits a form on their website, sends a message through their LSA listing, fills out a request on Yelp or Angi, or texts their main business line:
> The agent responds within 30 seconds with a personalized message acknowledging the specific issue (no AC, furnace not heating, capacitor replacement, whatever they mentioned)
> Sends it all through blue iMessage texts, so the homeowner thinks they're texting with a real person at the company
> Asks 2-3 qualifying questions: zip code, residential or commercial, what type of system they have, when they need service
> Pulls their calendar in real time and offers 3 actual available appointment slots based on tech routing
> Books the appointment directly into ServiceTitan if they accept
> Texts the customer a confirmation with the tech's name, photo, and ETA window
> Notifies the CSR team only if the lead is high-priority (commercial, multi-system, replacement quote, etc.)
What changed in the first 30 days:
> Average lead response time: 4 hours to under 1 minute
> Booked-to-lead ratio: 22% to 41%
> CSR hours saved per week: about 18
> Owner now actually sleeps because after-hours leads get booked without anyone touching them
Most HVAC companies are spending $30-60 per LSA lead and then losing 30-50% of them to slow follow-up.
AI isn't perfect and it shouldn't fully replace humans in your sales process. But there's no reason not to use the best tech available to make your business more money.