Retired usability testing software for designers and developers. Made by @clearleft.
Joined April 2008
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- Followers 1,806
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29 Apr 2019
As of 1 May 2019, Silverback is no longer available to download and purchase. We will continue providing support to Silverback customers for 6 months after that date, and release critical updates if necessary.
Please read on - silverbackapp.com/
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Silverback retweeted
23 May 2018
If you're a user researcher, Head of Research, or something similar, please give this survey a few mins of your time. We're exploring operationalising research so we can all be better at it. #userresearch x.com/emmaboulton/status/998…
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24 Jan 2018
New release! We’re pleased to announce version 3.1.8 has been released for everyone. It includes a fix for customers experiencing PIP (picture in picture) problems with new MBP models.
Happy researching!
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19 Jan 2018
Bug fix update! We have a Beta release for customers experiencing PIP (picture in picture) problems with new MBP models.
FYI: You can enable Beta releases from the bottom of the Preferences dialogue and selecting ‘Check for updates…’ from the top menu bar.
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Silverback retweeted
18 Jan 2018
@silverbackapp We've featured you in our list of the top usability testing tools in 2018 - buff.ly/2CE1wko
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11 Jan 2018
For those customers with new MacBook Pro models who are experiencing PIP (picture in picture) issues on session playback. We are aware of the issue and should have a beta fix out shortly. Thanks for your patience. Please get in touch via feedback@silverbackapp.com for more info.
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11 Jan 2018
Our support email is back! Sorry for the delay and any inconvenience caused. Please get in touch if you need assistance.
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Silverback retweeted
6 Dec 2017
Are you a #freelancer working in the design industry? We'd love you to join us at our studio open evening on 9th Jan @68MiddleSt! RSVP here: buff.ly/2AMswzs
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14 Dec 2017
Usability Heuristics for Bots - A great read by @thekevinscott on applying Jakob Nielsen’s usability heuristics to chatbot design. Includes a handful of examples too. chatbotsmagazine.com/usabili… 🤖 💬
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13 Dec 2017
We love this post by @kieronkirkland on getting the most out of your user researcher. Points 8 and 9 resonate with us the most! 💯 userresearch.blog.gov.uk/201…
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12 Dec 2017
We are currently experiencing problems with our support email feedback@silverbackapp.com. If you need to get in touch please email info@silverbackapp.com for the time being or tweet, follow and DM us for support. Apologies for the inconvenience.
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11 Dec 2017
We think @ben_ralph has some interesting ideas on how research can co-exist within agile teams with foundational and directional research. medium.muz.li/how-to-stop-ux…
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7 Dec 2017
Looking for a little research themed stocking filler this year? We recommend this little book by @robfitz The Mom Test -
momtestbook.com/#TheBook
6 Dec 2017
We’re happy to spot @leisa’s reading list no.21 in our inbox tinyletter.com/leisa/letters…. Sign up here for your weekly fix of research goodies tinyletter.com/leisa 🦍
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5 Dec 2017
An excellent introduction to #jtbd by @clearleft’s head of research Steph Troeth aka @sniffles - 24ways.org/2017/jobs-to-be-d… 👏
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4 Dec 2017
Thanks Joel! Glad to hear Silverback has a place in your UX research toolbox. 🦍
x.com/JalphaK/status/9366713…
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27 Nov 2017
If you’re looking for information on building your own user testing lab, look no further than this guide by @bernardtyers ei8fdb.github.io/Build-Low-C… 👏
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25 Oct 2017
For those customers experiencing problems when connected to an external display, we have good news… the bug has been squished in ver. 3.1.7!
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4 Oct 2017
The latest update for Silverback is now live! We’ve also got an update for beta testers too. Something for everyone. #HappyResearching
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