Please everyone. Don’t listen, don’t automate all interactions. Be human, be helpful, be kind, care. Let’s remember why we’re here.
Complete skill issue and worrying to see people still not automate this in 2026
– manually changing a user's email address
This should be fully automated in your user's login dashboard
– or sending them invoice details for the third time because they didn't read your messages on how to do it themselves
This should be fully automated in your user's login dashboard, and written in FAQ which is then trained on by your AI chatbot like Chatbase
– explaining users how the price came to be that they have been paying for years (it's usually because of taxes)
This should be fully automated in the FAQ, invoice or dashboard and known by your chatbot
– fixing tiny but time-expensive bugs
Yes that's your job but Claude Code or Cursor can help
– bookkeeping, keeping record of individual deals, answering the same question over and over to the same customer...
Bookkeeping you pay a bookkeeper for, and individual deals should be systemized. But why are you answering same question over and over? That's what an AI chatbot like Chatbase does
People are really making their life hard by their own actions and by not automating it means they can never scale vertically (get bigger) or horizontally (add more features or build more products and businesses)
There's a real ceiling especially for solo founders if you don't agressively automate everything you see, you'll just never grow like this