Joined April 2009
Photos and videos
29 Nov 2021
"We believe the better experience is a personalized offer — more of a whisper intended specially for you and targeted for your needs and interests." —@strainer1, Gap Inc. prtcl.com/bt_shopping

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Go Niners!
#Faithful we need you on Monday. Give your boss this note and get to @LevisStadium early! #GoNiners
👉 A record $136B in predicted U.S. online sales 👉 A shorter window between #CyberWeek & Christmas will push consumers to #shop earlier & via new channels like #mobile Check out all our predictions for the holiday shopping season. sforce.co/2opLxTX

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Full omnichannel implementation is a reality for only 14% of European retailers. What’s holding them back? And what can we learn from retailers doing it right? Read the latest @salesforce @CoresightNews research: sfdc.co/OmnichannelRetail

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13 Sep 2019
Great long-form piece on the growth of the activewear industry in recent years and the brands that are winning consumers' wallets. Interesting to see brands like Pink and Old Navy high on the list ... @CaraSalpini bit.ly/2lBTXWJ
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Relationship building? The tables have turned: Shoppers expect brands to come to them and anticipate their needs faster than ever across a variety of communication channels. Is your brand prepared as the holiday season approaches? sforce.co/32cvUh4
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26 Aug 2019
A retail comeback story to remember. Great look into how @Target turned itself around by investing in the in-store shopping experience. NOTE: "Omni-Channel" touches both digital and physical bit.ly/2ZjomeW
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20 Aug 2019
Great insights from @BusinessInsider on the current trajectory of #omnichannel #retail strategy adoption. One of the biggest takeaways: #BOPIS is expected to hit 90% retailer adoption by 2024. bit.ly/2L5tihm

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15 Aug 2019
For many retailers, @BestBuy included, the holiday season is a critical component to hitting the company's annual revenue goals. This post shares tips for ensuring that the holiday shopping season for your brand goes off without a hitch: sforce.co/31p6fBu
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13 Aug 2019
Great insights from leading minds in the DTC space, including @Salesforce customer @Visible.
31 Jul 2019
How have #DTC challenger brands like @MeUndies, @universalstand, @andpizza managed to break through the noise? ⚡ Here are 8 #success tips from the founders themselves: adweek.it/2LRSR5c
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Great piece by @Joanna_Beerman on the importance of curating holiday-specific, #SEO optimized content in order to help shoppers find the gifts they're looking for this #holidayseason. sforce.co/2SUqFPG

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82% of #consumergoods leaders say their biggest investments in the next three years will be in first-party consumer data and digital customer service support. Are these the top priorities for your brand? sforce.co/2Y3pGlA

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Hey #retailtwitter, what unique experiences does your store bring to the customer? I'm interested to hear what retailers are doing differently.
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30 Jul 2019
Great to see how Conagra is using tech to modernize. To learn more about how @Salesforce is helping this transformation read more here: salesforce.com/company/news-…

Mindy Simon, chief information officer at @ConagraBrands, is helping the 100-year-old company quickly capitalize on trends as the packaged-foods industry comes to grips with changing consumer tastes >>> wsj.com/articles/cio-helps-c…
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29 Jul 2019
85% of purchases were made in stores last year during "Cyber 5," according to @DC360_Official. As brands work to finalize holiday #retail strategies, having a plan to capture the data of in-store shoppers for future digital outreach is critical. bit.ly/2XLbX3j

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