@takecsa profile picture
Customer Service Action @takecsa
Joined August 2019
  • Tweets 1,337
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  • Followers 1,802
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Can you actually change your mind if you've bought something? Here's what you can do if you're unsatisfied with a purchase: citizensadvice.org.uk/consum… #customertips #customerexperience
Did you know you could get help paying your phone, TV or #internetbills? By simply calling your provider, they can agree to give you a payment plan, reducing your bill, give you more time to pay, or move you to a contract that suits your needs better. citizensadvice.org.uk/consum…
Waiting for a #refund? #CustomerService unreachable? #Chatbot being as dumb as a brick? Reach out to us so we can best help you: customerserviceaction.com/st…
We've had so many desperate #customers coming back to us about falling victims to #scams and #fakewebsites. Thus, we decided to create an article to best help you spot what's real and what's not: customerserviceaction.com/bl…
We're Customer Service Action, a free platform with over 35 years of experience in #retail and #customerexperience, dedicated to helping you reach out to your #brands' #customerservice. Contact us here: customerserviceaction.com/st…
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Something you ordered has not arrived? Here are the steps you can take to either have it resent or get a #refund: citizensadvice.org.uk/consum…
We get so many #customers at a loss because of wrongly advertised prices. Alongside contacting us so that we can best help you, these #customertips from the Citizen Advice Bureau can also be a big help: citizensadvice.org.uk/consum…

If something is advertised at the wrong price

Your rights and options if something is wrongly priced on a label, advertisement or listing.

citizensadvice.org.uk
Thank you so much, Lorraine! We are so happy to have been able to help you get a good resolution to your #customerissue. Having a problem with a #brand's #customerservice? Reach out to us now: customerserviceaction.com/
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As energy prices are set to rise even more, here's an article to help you save money on your bills: which.co.uk/reviews/cutting-… #energybills #customertips
Morrisons has opened its first lower environmental impact store in a bid to becoming a more sustainable business. Loose products, roof solar panels and facilities to recycle customers’ waste are just some of the new sustainable implementations. ow.ly/JpBf50JQCmo

Morrisons opens first eco store - Retail Gazette

Morrisons has opened the doors to a lower environmental impact store in Little Clacton as it continues on its journey to becoming a more sustainable business.

retailgazette.co.uk
How can you get the best out of your #energybills? This article from which? tells you everything you need to know: which.co.uk/consumer-rights/…
ASDA has launched an initiative to keep school children fed over the summer holidays. This is a great example of a retailer trying to do their bit to help those in need in the wake of the #costoflivingcrisis. ow.ly/zlB150JQBkl

Children can get hot meal for £1 at Asda during the summer holidays

And there's no minimum adult spend required

manchestereveningnews.co.uk
Are you encountering any #issues as a #customer? See how Customer Service Action can help you get a good resolution of your issues: youtu.be/Do86uzpDTZA
Great to see Tesco and Pret leading the way to help redistribute 200 million free meals by the end of this year in response to the #costoflivingcrisis. ow.ly/368p50JLB8E
Sadly, #Easyjet are planning to drop more #flights this summer. This is really hard on #holidaygoers as so many couldn't wait to go abroad after the #pandemic: belfastlive.co.uk/news/uk-wo…

easyJet to cut further flights over summer holidays

"The ongoing challenging operating environment has unfortunately continued to have an impact which has resulted in cancellations"

belfastlive.co.uk
Are you encountering issues with your #airline? If you cannot reach out to their #customerservice, we are here to help. Just submit your #customerexperience here so we can help you to get a good resolution to your problem: customerserviceaction.com/st…
Always in the spirit of making things better for the #customer and improving the #retail industry, our founder Martin Newman, #ConsumerChampion, is chairing the @SavantEventsLtd today and tomorrow! Onwards and upwards!
Martin Newman - Consumer Champion
@martinnewmancc
14 Jun 2022
Delighted to be chairing #Savantecom in London again. And at the magnificent Dutch Hall in the city. Great presentations, conversations and insight ahead. #ecommerce #customercentricity
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Customer Service Action retweeted
Martin Newman - Consumer Champion
@martinnewmancc
14 Jun 2022
Delighted to be chairing #Savantecom in London again. And at the magnificent Dutch Hall in the city. Great presentations, conversations and insight ahead. #ecommerce #customercentricity
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Our founder Martin Newman, #ConsumerChampion, is looking great at #ShopTalkEurope 2022! Ready to discuss the future of #retail with other #retailexperts!
RETHINK Retail
@RETHINK_Retail
6 Jun 2022
We love seeing our #TRI2022 in person! 🎉 Shoutout to @andrewbusby, Haixia Yu, & @martinnewman for stopping by our booth @shoptalk! And don't forget - these retail experts will be available to chat at our Happy Hour Meet & Greet tomorrow! RSVP now ➡️ bit.ly/3x803Rf
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We are well aware of the problems experienced by #holidaygoers with their #flights. If you need any help to make yourself heard by your #airlines, please reach out to us here: customerserviceaction.com/st…
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