Business Development Manager Workforce Management guy and struggling fly / sea angler... I ride a bike sometimes too.
Joined June 2009
- Tweets 1,138
- Following 131
- Followers 37
- Likes 152
32 Photos and videos
This week we caught up with our very own CTO, Alan Beck. It's amazing what you can find out over a virtual coffee and a chat! View more - bit.ly/3cn4fC1
#TeamSyndeo #gettingtoknowyou #ArtificialIntelligence #CX #digitalcommunication #messaging #growing
5
5
During the few months I've had @virginmedia broadband, I've had more outages than the whole 20 years with BT. If this is "normal" service I can't see our relationship going past the initial contract. Oh.. and the service status page is broken so I can't check that either. :(
I can't take any "expert" interview seriously on @BBCBreakfast if they don't have a bookshelf in the background. I've reached the point where it felt like a pre-req to any segment.
1
As I start finalising my new fish tank, I find myself working out which fish I want it the next one... #fishproblems
Can you please include UTLA deaths and discharges as part of your Covid-19 dashboard. This seems key information alongside confirmed cases. @PHE_uk @grahamemorris
1
Even as they loose the franchise @northernassist ups it game by sending an email about my data transfer for every delay claim I've made even though it's the same details for each. 👏👏
Turns out that if you order drinks and a random food item using the Wetherspoons app for your wife & daughter, the staff threat to kick you out if they think the table number has been put online! Odd approach to sales & customer experience!! @jdwtweetsuk
Things I hate on the internet.. websites which offer to enlarge an image but then display the same picture instead of a magnified version. #badwebsitedesign
“We see a bright future for the use of #artificialintelligence in our workplaces.” 💬 @NoeliaRomanillos, Genesys Business Consulting Director. #GSummit19 #AI
4
4
Another wonderful ticket machine moment with @northernassist... unable to buy an anytime return for the 7:09 from Seaham to Newcastle at 7:03 because it's not a valid selection.
Assuming that @northernassist made no mistakes; 360 cheques for refunds were issued between 7th August and 16th August. They are written out by different people but hand signed by the same person.
1
Turns out that when you request a cheque as the method of your delay repay payment from
@northernassist
someone has to write it out by hand!
Cancelled.
Delayed.
Cancelled.
Delayed.
On time!
A week of commuting to work with @northernassist - please be better next week!
1
Monday - Cancelled. Tuesday - delayed. Guess what, Wednesday is a new day! Unless you're @northernassist which cancelled the 7:09 from Seaham, again. Maybe instead of asking us to obtain a promise to pay ticket (paper waste!), you commit to meet your timetable?
1
You know that damp smell you get in abandoned buildings... that's what the 17:25 @northernassist service from Newcastle smells of. :(
1