Manager, Human Centered Service Design at Service Nova Scotia. I care about #citizens.

Joined April 2009
67 Photos and videos
City of Fredericton: Petition against Fredericton new noise bylaw - Sign the Petition! chng.it/NvFx2fYP via @CdnChange

We're looking for folks to help with a #UsabilityStudy. Really wide call for this one ... we're testing a new service to book appointments at Access Nova Scotia. Sign up here: surveys.novascotia.ca/Online…

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Hey @canadapostcorp why can't i pick up a package when it hits my city at say the sorting facility? Would get me my new glasses day maybe 2 early AND save you deliveries? I'm going right by there anyway ... #options
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Wonders if wearing an undershirt on a zoom call is appropriate work attire. #CasualFridayPandemic

ALT Actorindie Mexican GIF

Just had a call with folks from our innovation hub and a couple other labs around town. TOTALLY excited about this idea I'm trying to pull off. #Hackathon
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So @hfxgov is only doing green bin pick up once a week this year? @WayMason what the actual fuck? We’re supposed to be staying home, not going out but also creating less waste?
Coming out of management retirement to run not 1 but 2 usability studies in the next weeks. #WheresMyUsabilityVest
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I don't know what to tell my boys anymore. They are struggling with the images they see in their social media feeds. I've told them there have been times like this before and we came through but they are scared. It feels to them like the end of the world.
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This pandemic has got me I credibly comfortable with being seen in just a house coat. Taking the dog out, zoom calls ... I need an in person meeting soon just so I can wear my new suit!!!
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Some of us live in Nova Scotia without any family around. We have no bubble.
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Uhm @canadapostcorp killing it again ....
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Tomorrow is my youngest's 13'th birthday, I'm trying to make it memorable.
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Mike Downs retweeted
25 Mar 2020
“The reasonable man adapts himself to the world; the unreasonable one persists in trying to adapt the world to himself. Therefore all progress depends on the unreasonable man.” -George Bernard Shaw
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Current mood
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hey folks @CanBorderGTA is mail moving at the same speed through customs? Had a car part sitting there for a week now? (hope this is the right account to tweet too, apologies if not)
Am I the only person who wishes #Westworld would have just stayed a cool cowboy amusement park?
Have a karaoke event coming up. Aside from singing in my office daily I haven’t sung in public in over 20 years. #ImNotGood preparing for this like it’s an exam. #Baritone
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When your 12 yr old has a badass lights how in his bedroom. instagram.com/p/B6_upPJHgH8/…

THIS 👇 SO this ....
I’ve been watching this debate about hustle culture for a few days. Is it possible that what works for *you* and your company isn’t what works for someone else? Is it possible that some people can work 60 hour weeks happily? And some can’t? Let’s stop shoulding each other. 💛
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