𝐈 𝐚𝐦 𝐬𝐭𝐚𝐫𝐭𝐢𝐧𝐠 𝐚 𝐧𝐞𝐰 𝐜𝐨𝐦𝐩𝐚𝐧𝐲 𝐭𝐨 𝐛𝐮𝐢𝐥𝐝 𝐚𝐮𝐭𝐨𝐧𝐨𝐦𝐨𝐮𝐬 𝐀𝐈 𝐩𝐫𝐨𝐝𝐮𝐜𝐭 𝐭𝐞𝐚𝐦𝐬, 𝐬𝐭𝐚𝐫𝐭𝐢𝐧𝐠 𝐰𝐢𝐭𝐡 𝐩𝐫𝐨𝐝𝐮𝐜𝐭 𝐝𝐞𝐬𝐢𝐠𝐧 𝐚𝐠𝐞𝐧𝐭𝐬. While we are still stealth-ish, I am actively looking for collaborators :) (1/6)

Last week, we flew our team out to Cancun for 8020's annual team onsite 🇲🇽 After we acquired the company back in December, Joanie (our COO) and I decided to sit down and take a long look at figuring out what we wanted 8020 to be becoming. How did we want it to operate? How did we want clients to feel working with us? What mattered the most about the service we offered? How did we want to be perceived? And the idea we kept coming back to in our planning was: "How can we make the client experience feel akin to staying in a 5-star luxury hotel, where everything you need is catered to?” I often tell my agency friends that I think most agencies are actually in the hospitality business — they just don’t realize it yet. And I am obsessed with hospitality — restaurants, hotels, airlines, theme parks, anything. From Horst Schulze's book on how he ran the Ritz-Carlton to Lee Cockerell's 39 rules for delivering sensational customer service, I’ve been reading hospitality books since I was 17 because I knew that great service was a catalyst for a resilient business. It moves the needle for me more than just about anything else, because I think in a way, great service is just another form of predicting someone's needs — trying to understand their experience and showing them, in the subtlest ways possible, that "I'm here to help." To help our team understand this and figure out how we could bring it into our business, we flew everyone to a 5-star resort for the week. Reading about hospitality is one thing. Experiencing it — where just about everything you need is taken care of before you even think to ask — is another. That’s what we’re aiming to recreate for our clients and what I wanted our team to takeaway. Not just beautiful, performant, scalable Webflow projects — but ones that are delivered with care, precision, and that same 5-star feeling. The takeaway landed — the team got it. And now we’re fired up to build again — sharper, more aligned, and more customer-obsessed than ever ⚡️

Today, I’m excited to launch the Advanced Manufacturing Company of America. We've raised $76M in initial funding from Caffeinated Capital, Founders Fund, Lux Capital, a16z, and others. The best time to build this business is right now, but the real work began decades ago.

FOR IMMEDIATE RELEASE I'm hiring a Brand Designer to work with me. The role is part-time, long-term, and I promise it will be a ton of fun. The details are below. To apply, send me an email with a link to your portfolio and the subject: "brand designer"