Here’s an Apple secret:
Success comes from culture, not technology.
Like many at Apple, I worked for many years under John Brandon, our longtime head of sales. He had his “Top Ten Rules for Success” which I carried around and lived by.
It’s easy to spot someone from Brandon’s team by how they collaborate. I tried to be one of them. I mopped the floor (literally at times), I shared everything I knew without gatekeeping, I always assumed the customer knew their business.
I think about AI the same way. Most AI advice right now is for builders. Almost nobody is helping the marketers, sales engineers, and execs who actually have to put AI in front of customers. That’s the gap I work in.
I left Apple last month after 22 years. After some thinking and a lot of conversations, I’m now doing what I did inside Apple, but for other organizations: AI positioning, helping businesses understand AI, and creating Apple-level presentations and content.
ALT Image: JB Top 10 Rules for Success — John Brandon
Let go of the old, focus on future
Always tell the truth, bad news sooner than later
Highest level of ethics, when in doubt ask
Learn to be a good business person, not just a great sales person
Everybody sweeps the floor
Be professional in your style, speech, and follow through
Listen to your customer, they almost always “get it”
Create “win-win” relationships with our customers
Look out for each other, sharing information is a good thing
Don’t take yourself too seriously