Only active on here so I can complain to companies.

Joined March 2011
215 Photos and videos
30 Sep 2025
@RoyalMailHelp trying to send an letter to Canada using click and drop as I have many many times before. No matter what I select the only option is to send a medium package starting at £91. Is this a glitch on the website or the new pricing?
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30 Sep 2025
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Rachel retweeted
An inspirational teenager who used her cancer diagnosis to support other young patients has been recognised with a Duke of Edinburgh’s Award. Rosa Ross, who refused to let her diagnosis stop her from doing her award, spoke to #BBCBreakfast alongside her mum Rachel bbc.co.uk/news
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What a day, surrounded by so much love. ❤️
Giant cheer for Team Rosa. They've raised more than £6,000 for @CR_UK in honour of Rosa Ross also taking part in Race for Life Edinburgh today.
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Rachel retweeted
WE USED SCHOOL RULES, A BEHAVIOUR CHART AND STICKERS ON ADULTS - HERE IS WHAT HAPPENED (Written by Hanna, Clinical Psychologist at Spectrum Gaming) This year we tried out a new activity as part of the Autism in Schools train the trainer project. 1/12
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26 Jan 2024
The eternal dilemma. Which size to use for top hats? 🎩 @DrAliStruthers @BiteMagazine
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26 Jan 2024
This has been the most exciting thing I have worked on ever. So proud to have been involved and still can’t quite believe it!
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Rachel retweeted
11 Dec 2023
Monday reading for you all – our Design Academy member Luis Montanha wrote this great post up on our blog today, about what he learned from the @Content_Folks talk by @upwithebonnet about applying trauma informed principles to content design: tpximpact.com/knowledge-hub/…
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12 Dec 2023
A blog post for @ContentDesignLN about content design and human rights. It follows on from yesterday's webinar with @DrAliStruthers , @ProfLauraLundy , @watkins_dawn and Emily Allbon. Check out the links at the end to find out about their amazing work! contentdesign.london/blog/ma…
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11 Dec 2023
With thanks to @ScotHumanRights for the image which I stole from their video on PANEL principles...
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Pure bliss, watching a flock of 30 waxwings for an hour this afternoon. A total joy to see them. #waxwings #Edinburgh @WaxwingsUK
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23 Nov 2023
Really looking forward to this event with the fabulous @DrAliStruthers and a whole panel of amazing people doing amazing things to make law accessible to young people.
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15 Nov 2023
Ignore the name below - it is me! Really looking forward to speaking at this event about making law accessible to children and young people. We're marking Human Rights day and I'll be looking at the right of young people to participation, and to information. #HumanRights75
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Rachel retweeted
5 Nov 2023
There's never a dull moment in Scotland at the weekend. Gaun Yersel! 👏🎶
Not every day you get an operatic rendition of nessun dorma on the train but stranger things have happened @ScotRail
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10 Oct 2023
This time last year I was out with my kids and stepmother, watching a show at @NationalTheatre , and I had a panic attack. It was awful, as they are. I had 2 choices: I could try and mask it and make up a story for my family, or I could be honest. #WorldMentalHeathDay
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10 Oct 2023
So here’s to having a #WorldMentalHealth day in the first place. To talking about mental health openly, and supporting each other. Thanks for being lovely, people.
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10 Oct 2023
…and I told the kids. And everyone helped. Everyone was kind. No one made me feel like an idiot. It’s hard to say, but naming it, talking to people- it makes it easier-for me anyway.
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10 Oct 2023
And then my stepmother and the kids came out. I really wasn’t sure how she would respond. But I told her, and was amazed when she said she’d had the same thing happen. I told the friend we were going to meet that I was a bit wobbly…
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10 Oct 2023
I decided I didn’t have the energy or enthusiasm to pretend it was something I ate, or a funny turn. I told the usher who came to help me that I thought I was having a panic attack. And they helped me, talked to me, and were so understanding.
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Content designers know that every word counts. So here's a great bad example. 9 words in this headline, but what a hot mess. This is actually a lovely story about a person creating art on the beach, but 9 lazy words are latent with sexist bias.
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2. he creates - while she does household duties - he has the time, space and freedom to be artistic while she carries out the unpaid domestic work (there's no suggestion the artist thinks this way, but the journalist has set up the dichotomy)
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3. the headline sets the 2 figures in opposition - it could have just been 'Person creates art on a Cornwall beach'
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