Factotum at Userfocus.

Joined September 2008
637 Photos and videos
Last week, @bpusability and I announced a prize draw for the 2nd edition of Think Like a UX Researcher. The winners are Andy Wright and Saman Vahdat. Didn't win a free copy? Never mind, pre-orders are now open! uxresearchbook.com/
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Win a free copy of the second edition!
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Jonathan Patrowicz, David Marshall, and Kent Millard discuss the first chapter of 'Think Like a UX Researcher'. uxtldr.substack.com/p/three-…

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Hey @DVLAgovuk, when I try to renew my car tax I get an 'Invalid card type for card number entered' error. I know I'm choosing the right card type and I've tried different cards. Any suggestions?
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David Travis retweeted
Last year I ran a cohort-based Product Management course. I gave the students one framework for each stage of the product development process. Now I share these frameworks in this thread 👇 #productmanagement #prodmgmt #ship30for30 #startups
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David Travis retweeted
Book: Think Like a Researcher It aims to challenge your perceptions about UX and encourage you to think beyond what’s obvious. Crafted by one of my favorites David Travis @userfocus and Philip Hodgson Get the book 👉 bit.ly/3iTtVfM
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David Travis retweeted
Replying to @va_experience
@andybudd @ilyamiskov @michalmalewicz @usabilitycounts @joulee @joenatoli @lauraklein @userfocus ... The most I recalled based on my mental modal 😅 Awesome folks who really engage and share super valuable stuff 🙌
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Hey @mediatemplehelp I'm getting an error trying to re-install my SSL Certificate for userfocus.co.uk and none of the help options (like chat) seem to work. Can you provide a link?

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Hey @ecotricity I’m trying to report a death but no-one answers your support phone line for bereavement support or replies to emails sent to accounthelp@ecotricty.co.uk. Can you help?
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David Travis retweeted
25 Jul 2022
Think Like a UX Researcher by @userfocus and @bpusability is a simple bible to come to whenever you want to revise the basic theories of UX research. Anyone starting out as a researcher, this is a great book!
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Alternatively, if you want a complete syllabus and can stretch to $55, try this: uxtraining.net/

If you want FREE Udemy Courses to start learning UI/UX Design, Open this:
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David Travis retweeted
6 Jun 2022
In this article, @userfocus breaks down the 5 habits of highly effective field researchers that lead to productive site visits. userfocus.co.uk/articles/eth…

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David Travis retweeted
28 May 2022
"You can learn a lot from any customer conversation, such as a 'pop up' interview in a café or library, but you'll learn even more by running the interview in context." — @userfocus userfocus.co.uk/articles/the…

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David Travis retweeted
Hat tip to @userfocus This question helps you gauge an organisation's design maturity. #uscb22 @Hello_Im_Peter
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David Travis retweeted
14 Mar 2022
I've been going through a bunch of design agencies in order to create a recommendation list for early stage start-ups and I'm amazed how many agencies claim to "think differently" while saying exactly the same things as all the other agencies.
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"The HMW prompt enables design-team navel-gazing instead of actual customer empathy… People have found ways to use it as a shortcut to feign interest in users." fastcompany.com/90649969/the…

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