We regret to see that, once again, crypto asset and tokenized securities channels remained at a disadvantage during a critical stage of the allocation process.
When limited allocations must be distributed across traditional brokerages, institutional investors, retail channels, and crypto platforms, crypto participants often face greater uncertainty and reduced access.
This highlights a broader reality that still exists today - despite significant progress, crypto users do not always have access to the same opportunities as participants in traditional financial markets, particularly when demand exceeds supply.
While this remains an industry challenge, it does not lessen our responsibility to our users.
We recognize that many users committed capital and participated in good faith, expecting access to this opportunity. We understand the disappointment caused by this outcome.
At MEXC, protecting user interests remains a core principle. When circumstances affect our users, we believe it is our responsibility to respond appropriately and act in their best interests.
For this reason, we have decided to provide compensation to affected users, and we are committed to ensuring that it reflects our best efforts to address the impact on our users. At the same time, we will continue engaging closely with our partners regarding next steps and will keep our community informed of any meaningful developments.
We value the trust our users place in us. We will continue listening to feedback, advocating for greater access and fairness across financial markets, and working to create better opportunities for our global user base.
Update on the SPCXx Launchpad Event
During the final allocation confirmation stage of the SpaceX IPO, MEXC was informed by our partner that no final allocation could be provided through this channel. Our partner has since issued a full refund to MEXC. As a result, the subscription shares originally planned for distribution to users could not be allocated.
We deeply apologize for the disappointment and inconvenience this may have caused.
As a sincere commitment to our users, MEXC has decided to provide the following support measures for affected users:
✅ Subscription Refund: 100% of your subscription funds will be returned to your account automatically.
✅ Fee Refund: Trading fees incurred while completing event tasks will be refunded within 24 hours.
✅ APR Booster: A 6% Flexible Savings USDT APR Booster with a 2-day term.
✅ Position Airdrop: Additional SPCXUSDT position airdrop rewards of up to $500. The specific reward amount for each eligible user will be communicated via in-site message.
Detailed distribution rules, eligibility requirements, and usage conditions for the above support measures will be announced separately.
At the same time, MEXC is maintaining close communication with our relevant partners. Should any new developments become available, we will promptly update our users.
Thank you for your understanding and support. MEXC remains committed to improving our products and services while bringing more high-quality opportunities to our users.