Zoom is the perfect example of something that is a feature, not a product.
As soon as Microsoft and Google made video conferencing seamless in their calendar and chat apps, it was over.
Zoom fumbled the bag so badly
They had a peak market cap in the hundreds of billions
They could have bought a bunch of cool companies between 2020-22
Instead, their product somehow got worse (or everyone else got better?) and revenue growth is basically done