🚀 CX Action Management Platform that allows you to boost customer retention and trigger data-driven innovation #cx #customerfeedback
Joined June 2018
- Tweets 294
- Following 81
- Followers 124
- Likes 183
225 Photos and videos
15 May 2024
We are over the moon to be nominated for the K5 - Future Retail award in the category “Customer Experience”. Now we need your help - vote for zenloop! ✨
Voting is quick and effortless – simply click the link below and select zenloop: buff.ly/3UYLefM
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16 Apr 2024
96% der deutschen Unternehmen gehen davon aus, dass sie ihren Geschäftserfolg mithilfe von Generativer KI positiv beeinflussen können 🤖
Bereit, kĂĽnstliche Intelligenz zur Gestaltung und Analyse von Kundenumfragen zu nutzen?
buff.ly/3w4rm0S
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15 Feb 2024
Meet zenloop at E-world 2024 in Essen!
Schedule a meeting with our CEO Lisa and AE Manuel to find our more about our AI-powered CX Management Platform. We are looking forward to hearing from you!
#EWorld2024 #EnergyIndustry
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zenloop retweeted
4 Apr 2023
WE HAVE A NEW FAMILY MEMBER (#13)!! 🎉🎉🎉
We are excited to welcome @zenloopHQ and the team to the saas.group family.
*Blog post about the process in the comments!
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zenloop retweeted
9 Dec 2022
Just had a great chat with @ijgolding about the current state of customer experience in the UK. We are two Brits, after-all!
Really looking forward to sharing this conversation with you in the very near future. đź‘€
In the meantime, check out Ian's fantastic book "Customer What?"
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zenloop retweeted
24 Nov 2022
Only 25% of Companies Excel at Turning Customer Insights into Action - Read 10 Key Highlights in this #CX Action Management Study Summary via @zenloopHQ #customerexperience zenloop.com/en/blog/cx-study…
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24 Nov 2022
Why Your Company’s Internal Communication Should Be More Than Just Words zenloop.com/en/blog/cx-commu… #CX #custmomerexperience
zenloop retweeted
21 Nov 2022
The CX management #CXM process is broken. đź’”
đźš«Just sending out surveys to customers IS NOT CX.
đźš«Putting the results of your surveys into a shiny dashboard IS NOT CX.
đźš« What you think CX is, IS NOT CX.
It's just half the story...
Read why here: zn-lp.com/gap
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zenloop retweeted
15 Nov 2022
Only 25% of Organizations Translate Customer Insights Into Actions and 6% can Quickly Turn Feedback Into Product Improvements - #CX Study 2022
zenloop.com/en/blog/cx-study…
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Why CARE matters 🤔
'Crisis-resistant revenue flows: Why care matters more than ever.' The key to building a loyal customer base in uncertain economic times.
⇨ community.dmexco.com/event/d…
🔥 Dina Uthman | @zenloopHQ
🔥 Darius Greulich | @roastmarket
#DMEXCO22 #DMEXCO
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zenloop retweeted
27 Oct 2022
I recently wrote about reputation management and how to improve your company's online reviews and scores.
Check it out!
zn-lp.com/improve-ratings
@eKomi @trustedshops @Trustpilot #GoogleReviews #NPS #CX @zenloopHQ
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31 Oct 2022
Dashboard Fatigue - And Why Actions Speak Louder Than Dashboards via @ShaunMichaelCX
People have a love/hate relationship with dashboards. Done right, they can be invaluable, done wrong they can be too time-consuming. #CX #marketing zenloop.com/en/blog/dashboar…
zenloop retweeted
10 Oct 2022
CX1 WORLD - Only two days to go!!!
Register here for FREE: cx1-conference.com/en/ 🎉
#CX #YearOfAction #ShiftToAction
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zenloop retweeted
🚀 The fourth annual CX1 WORLD Conference powered by @zenloopHQ returns on October 12 & 13, 2022, bringing together a global Customer Experience Community for the largest free online CX conference of the year. 💫 See more details here: buff.ly/3BSG1MJ
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16 Aug 2022
Have you decided which #CX Conference(s) you’re attending this year? 🤔
With more and more customer experience events popping up at every turn, we thought we’d give you a helping hand and make that choice easier for you.
zenloop.com/en/in-the-loop/t…
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12 Aug 2022
❓Why is using a single set of credentials so much better than multiple different logins? How can signing in once with one password be more secure than multiple times with multiple passwords? zenloop.com/en/resources/pro…
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Kund:innen verlieren, die man eigentlich schon gewonnen hatte? Ein Worst Case für Unternehmen. Die Lösung: "Action Management”. Mehr zu diesem Thema und zu @zenloopHQ von Head of Sales DACH Dina Uthman ➡️ omkb.de/zenloop-dina-uthman-… #omkb #zenloop
ALT Dina Uthman auf der OMKB in Berlin.
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zenloop retweeted
30 Jul 2022
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25 Jul 2022
How ecommerce brands use conversational AI to reduce customer effort zendesk.com/blog/ecommerce-b…
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zenloop retweeted
25 Jul 2022
How to Gain Regular Customers
Regardless whether they offer physical products, digital products or services, no company exists without customers. #CX #Retention zenloop.com/en/resources/ret…
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