We've been helping businesses be more effective, engaging and enjoyable places for their customers and their staff since 1994.

Joined January 2009
1,846 Photos and videos
17 Jan 2023
A quote from the Co-Founder of Zingerman's, Ari Weinzweig, on effectively managing our emotions. At Zingerman's, we are human-centered and truly believe internal customer service is just as important as the service we give to our customers. #workculturematters
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7 Dec 2022
That’s a wrap! Thank you for following along today. We are grateful to all of our wonderful keynote speakers and will be digesting everything and taking it with us into the future of 2023. #IL2022
7 Dec 2022
Ari Weinzweig: Revolution of Dignity #IL2022
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7 Dec 2022
7 Dec 2022
How Ari began writing about Dignity: #IL2022
7 Dec 2022
Next up: Ari Weinzweig!
7 Dec 2022
“Be stubborn about the vision, but flexible with the plan.” - John Maxwell
ZingTrain retweeted
@zingtrain teaches this principle is universally applicable across workspaces. Leaders need to protect their own time to be able to make it happen though
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7 Dec 2022
Elements of an effective Vision: 1. Inspiring 2. Strategically sound 3. Documented 4. Communicated #IL2022
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7 Dec 2022
Next up: Visioning with our Trainer, Elnian!
7 Dec 2022
How Francis reenergizes #IL2022
7 Dec 2022
Francis Lam: We’re not always active listeners…#IL2022
7 Dec 2022
Francis Lam: People feel more comfortable sharing when you’re invested. Listen. #IL2022
7 Dec 2022
Francis Lam: “Come into a place of humility…everyone has their own story of how they got here.” #IL2022
7 Dec 2022
Our Trainer, Arianna, is interviewing Francis Lam. #IL2022 How Francis became a food writer:
7 Dec 2022
Next up: Francis Lam! #IL2022
7 Dec 2022
Dr Robert Sellers: “Culture is like a garden. The weeds will grow regardless of whether you water it or not.” #IL2022
7 Dec 2022
Dr Robert Sellers: “You must have an equitable and inclusive environment to reap the benefits of diversity.” #IL2022
7 Dec 2022
Dr Robert Sellers: Why does a person’s social identity matter?
7 Dec 2022
Why is DEI important? #IL2022