We help solve #customerengagement issues with proactive access to #text, #email, #voice, and #socialmedia #communications.

Joined October 2008
51 Photos and videos
20 Oct 2020
Very excited to announce our partnership with @mindgrub, an award-winning technical agency and creative consultancy with many years' experience in the #utilities sector. Read all about it here: mindgrub.com/news/agent511-m… #customerengagement #text #email #voice #socialmedia #mobile

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15 Oct 2020
Great news! Well done @PECOconnect and everyone involved 🙏💪
14 Oct 2020
THANK YOU to our sponsors for making this year's virtual MEAF Golf Outing a HUGE success! ⛳ With your help, we raised over $26k for the PECO MEAF program! Your support & commitment will help families in need of energy assistance.
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7 Oct 2020
Looking forward to Day 2! #EMACS2020 Come by AGENT511 virtual booth to discover how our #platforms help leading #utilities to deliver relevant, seamless #customerexperiences. ⚡️➡️ lnkd.in/g2gATcr @Chartwellinc #CX #Outage #Text #Email #Voice #SocialMedia #Mobile
Welcome back to #EMACS2020 -- Day 2! The #cxconference kicks off in just 2 hours with a compelling keynote session by our friends at Google. Aaron Berndt, Head of Energy Industry Partnerships, will discuss the role of technology in helping customers during the pandemic.
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6 Oct 2020
looking good @Chartwellinc team! 👏💪 #EMACS2020
The #Chartwell team is ready and #EMACS2020 is going live NOW!
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27 Aug 2020
This is today @ 2pm-3pm ET! Free #utility #webinar hosted by @Chartwellinc & with expert speakers from @MyBGE @mindgrub & @Agent511. REGISTER > cvent.com/d/s7q0k9 Join us & learn to craft exceptional #customer #journeys by combining #notifications & #mobile #apps.

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AGENT511 retweeted
18 Aug 2020
⚡️🗓️ Thursday, August 27th @ 2pm-3pm ET 🗓️⚡️ Free live #webinar hosted by @Chartwellinc & with expert speakers from @MyBGE @mindgrub & @Agent511 Save your seat! cvent.com/d/s7q0k9 Learn to craft exceptional #customer #journeys by combining #notifications & #mobile #apps
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AGENT511 retweeted
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25 Aug 2020
Save the date & your seat! 🗓️ Thursday, August 27th @ 2pm-3pm ET 🗓️ 💻 cvent.com/d/s7q0k9 💻 Join @MyBGE @mindgrub & @Agent511 for a free @Chartwellinc innovation #webinar. Learn to create & deploy a comprehensive #mobile #communication #strategy during periods of crisis.
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AGENT511 retweeted
20 Aug 2020
Calling all #utilityindustry professionals! Join Mindgrub, @MyBGE, & @Agent511 for a FREE @Chartwellinc webinar 8/27 at 2pm. Learn about BGE's award-winning mobile experience ways you can take your #customerexperience to the next level. Save your seat: cvent.com/d/s7q0k9!
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24 Jul 2020
We've rebranded and upgraded our site! ⚡️📱 agent511.com 📱⚡️ It includes more information about our #customer #engagement #platforms, the industries we serve, success stories from our clients, news and resources. #utility #outage #AI #digitaltransformation
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16 Jun 2020
Looking forward to #WEIccs tomorrow & Thursday. #energy #utilities
Only one week to go! Join 230 energy professionals online for next week's symposium. Hear from 70 expert speakers from across North America, including @amazon @ATCO @bchydro @SMUDUpdates @SCE more. View details register: westernenergy.org/ccs #WEIccs #energy #Utilities
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5 Jun 2020
Very pleased to partner with @IntradoSafety to deliver a brand new solution to public safety. Read more: agent511.com/agent511-partne… #publicsafety #911solutions #911Dispatchers #EmergencyResponse #EmergencyManagement #psap #ng911 #text911

Intrado Life & Safety announces free Interim TXT29-1-1 Relay solution broadening coverage across the nation Read more: tinyurl.com/InterimTXT2911 #publicsafety #911Dispatchers #EmergencyResponse #EmergencyManagement #psap #ng911 #intradosafety
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AGENT511 retweeted
Great session by @Agent511 at #chartwellpowerup, outlining how many of the tools already utilized by electric utilities, such a text alerts, customer dashboards and more, made the industry particularly well-prepared to engage with customers during the COVID-19 pandemic.
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AGENT511 retweeted
HAPPENING NOW at #chartwellpowerup -- tune in to this presentation with @Agent511 to learn why electric utilities are best prepared to engage during crises.
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AGENT511 retweeted
Who's excited for PowerUp VIRTUAL? It kicks off tomorrow and will feature -- "Electric utilities are best prepared to engage during crises", presented by @docjay95 of @Agent511 . It's not too late to register for this session plus 15 more! Click here > lnkd.in/eyW23t3
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29 May 2020
Looking forward to PowerUp: Chartwell's Outage Conference next week! We'll be presenting "Electric Utilities Are Best Prepared to Engage During Crisis" on Tuesday, June 2nd @ 2:45pm - 3:15pm ET. Don't miss it! 📈🚀 #utility #outage #AI #customerpreference #customerengagement
Have you heard? PowerUp: Chartwell's Outage Conference is going VIRTUAL! We will be sharing agenda highlights here so be sure to check back often! And don't forget to block your calendars for June 2 & 3 from 11 AM ET - 4:30 PM ET. REGISTER HERE > lnkd.in/eyW23t3
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4 May 2020
As we're in the midst of the #COVID19 #pandemic, we'd like to share a short blog post on how we've adjusted to continually improve our operations. agent511.com/covid-19-we-are… #people #technology #coronavirus #WFH #utility #wellness #mentalhealth

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