IT powers the workplace, and theyâre hurting.
Their tools are abysmal. Their workloads are unsustainable. Theyâre stuck in a vicious cycle of break/fix.
But IT doesnât just want to fix things. They want to BUILD things.
They want to BUILD automations for:
âď¸ help desk requests.
âď¸ onboarding and offboarding
âď¸ software access requests and reviews
âď¸ asset management
â They DONâT want AI slopbots.
â They DONâT want tradeoffs between efficiency and security.
â They DONâT want legacy software that belongs in a museum.
At Serval, we built the AI platform IT teams deserve: an all-in-one suite of AI-powered tools to automate help desk requests, build workflows, transform ticketing, and manage software access and assets.
Serval is more than the next generation ITSM.
Itâs a reimagining of how IT operates.
Itâs rocket fuel for IT teams.
Itâs a glimpse into a future where IT BUILDS - not just for themselves, but for the entire organization.
We heard from one customer âI would give up a kidney to keep Serval in our org.â
The good news is, we wonât ask you to đ
But thatâs how big this pain is and how much value Serval delivers.
Today, Serval takes a huge leap forward, announcing our $75M Series B led by
@sequoia, taking our valuation to $1 billion just 20 months after founding.
This is still the beginning, and there is so much to build. But today Iâm so proud of our team and all weâve accomplished for our customers.
Thank you to the servals that have worked so hard to make this possible, especially my cofounder Alex McLeod and our COO/my wife Tatiana Birgisson.
Thank you to our customers who have believed in our vision from the very beginning.
Thank you to our new investors, including Sequoia, Meritech, Evantic, Tenacity Capital, Sound Ventures, Radical VC, and Frank Slootman, alongside returning investors Redpoint, First Round, and General Catalyst.
And most of all, thank you to all the IT teams that enable our most meaningful work.
Weâre working to repay the favor.
âŹď¸ See thread below for feature by Reuters, and our blog post on the raise!