Milgrom and Roberts (AER 1990) noticed something that should have been obvious but wasn't. Firms modernizing their factories don't pick management practices off a menu one at a time. Just-in-time delivery, flexible machines, statistical process control, cross-trained workers; these arrive in clumps, or barely at all. The standard intuition is that you optimize each practice on its own and adopt what pays. The data suggested the practices were linked, not independently evaluated.
Their answer, formalized using lattice methods from Topkis (1978), is that the practices are complements: each one raises the payoff of the others. Cross-trained workers gain little without flexible machines, and process control is wasted without just-in-time. The right unit of analysis is the bundle, not the individual practice. With complementary practices, the optimum moves coherently. When conditions favor modernization, all of them rise together, and mixed configurations underperform either coherent system.
That much is the paper. What I find more interesting, three decades on, is what it points to.
Complementarity is one of the forces that pulls attributes inside a single boundary. Features get bundled into one product when they're complementary in consumer use. Practices get bundled into one management system when they're complementary in production. Activities maybe get bundled into one firm when they're complementary in some deeper sense. Where attributes are independent or substitutable, they tend to separate out and trade through markets. So there's a unifying meta-theme: complementarity is one driver of where we draw circles.
But here's where I get less sure. The classical theory of the firm (Coase, Williamson) doesn't explain firm boundaries with complementarity. It explains them with transaction costs and asset specificity, the friction of contracting and bargaining when people can hold each other up. Hart's incomplete-contracts work gets closer to a unified picture, since residual rights matter precisely when complementary investments need protection. But the transaction-cost story and the complementarity story aren't obviously the same story.
Or maybe they are. The right primitive may not be either of them in isolation. Transaction costs in the Williamson sense include haggling, information asymmetry, and adaptation costs. Once you allow information asymmetry into the picture, what looks like "complementarity" might just be an artifact of imperfect information about how attributes actually interact. Or complementarity might be the primitive, and transaction costs are the symptom: we draw firm boundaries around complementary activities because the alternative — contracting around complementarity through the market — is too hard.
I don't have a settled view. The puzzle is whether we need a unified theory of where boundaries form (around features into products, practices into systems, activities into firms) or whether each kind of boundary has its own logic. Milgrom and Roberts gave us one piece. The rest is open.
Paul Milgrom and John Roberts, "The Economics of Modern Manufacturing: Technology, Strategy, and Organization," American Economic Review 80 (June 1990): 511-528.
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@DAcemogluMIT @profholden @ben_golub @florianederer — what do you think the right primitive is for explaining where boundaries form? Complementarity? Transaction costs broadly construed (including information asymmetry)? Something else? Or are these distinct questions that shouldn't be unified at all?