Your customer agency. We build customers into the ways companies work, marrying art and science to create rapid customer insight and business change.
Joined May 2010
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Pinned Tweet
31 May 2022
🌐JUST LAUNCHED: The Connect Arena🌐 Explore the brands competing to be the primary point of connection between people, between things, and between people and things. Learn more ➡ bit.ly/38WW0Oc
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8 Jun 2022
Click here to learn how Samsung Electronics America is transcending borders through constant reinvention.➡️ lnkd.in/grMCdtXu
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31 May 2022
The most popular companies often surpass the boundaries of consumer. 💡Businesses have to look outside of their category and CONNECT to adjacent spaces to grow revenue.
Learn more - Sylvie Verbruggen, Managing Director, Consumer Strategy, Liberty Global
cspace.com/thinking/relevanc…
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31 May 2022
💡How can brands create better connections that produce better outcomes for their customers and for their businesses?💡
We brought together groups of consumers and experts in a series of sprints to explore this question.
Learn more here ➡ bit.ly/3L1FnOn
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C Space retweeted
18 May 2022
Which companies in the business of #connection are doing well, and why? We have mapped the underlying codes that drive #relevance. Companies that deliver against these seven relevance criteria achieve improved loyalty and growth.
Read our findings here ➡ bit.ly/3FWEaH8
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17 May 2022
#CSR. #ESG. #Purpose. Code of Conduct...
David Rodin, one of the world’s foremost experts on ethics and organizational culture, joins the @OutsideInPod to talk about why #ethics is a competitive advantage and risk mitigator for business and much more. bit.ly/3Ln5mQF
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9 May 2022
Many congratulations to Dr @nickcoates on becoming a Fellow of the Market #Research Society (MRS) 👏👏👏
The MRS Fellows are outstanding members whose sustained and distinguished contributions to the advancement of materials research are internationally recognized. @TweetMRS
We are delighted to share the new Fellows who will be presented at our Excellence Awards on 10 June:
Nick Baker
Rita Brophy
Caroline Callahan
Paul Child
Nick Coates
Bob Cook
Sarah Davies
Jem Fawcus
Julie Fuller
Josephine Hansom
Liz Sykes
Caroline Whitehill
mrs.org.uk/about/fellows
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C Space retweeted
23 Mar 2022
@PdBurgess is the Chief People Officer at @CSpaceGlobal, a customer agency on a mission to make business more human by building customers into the way brands work - he is someone who I now consider a friend!
Take a listen 👇
#Leadership #HrCommunity
youtu.be/fY6gyL0RX3M
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C Space retweeted
4 Apr 2022
First business travel in 2 years…now under a new wing…I joined @CSpaceGlobal last Friday. I am very much looking forward to take in everything that is new to me and learn more abt #CustomerCentricity #customerexperience #cx
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27 Apr 2022
How do you measure ROI and demonstrate the value of your online community? 📈
For the latest edition of Customer Inside, we share 5 ways to track, measure and market the commercial impact that an online community has on your business.
bit.ly/3iAuzLk
26 Apr 2022
Viktor Olivemark, Ikea, shares his thoughts below on why using communities as a tool to move beyond transactional relationships and uncover the 'why' behind the 'what' is more critical than ever.bit.ly/3iAuzLk
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8 Apr 2022
Learn how brands like @IKEA, @MDLZ,@Jaguar, @Pinterest are utilizing communities to stay relevant, competitive, and aligned with evolving customer needs in Customer Inside, a buyer’s guide to online insight communities. Download here bit.ly/3LgEEtn
7 Apr 2022
In this excerpt from Customer Inside, the buyer’s guide to online insight communities, Fiona Hall, EMEA Head of Insights, Akzonobel explains why it is such an exciting and dynamic time to be working in insights – and shares her predictions for the future➡bit.ly/3iAuzLk
29 Mar 2022
Why do brands like @GSK, @orange, and @Diageo_News value having an online community? In this excerpt from Customer Inside, we learn what their organizations appreciate the most about having ongoing, 24/7 access to customers. Read more here: bit.ly/3iAuzLk
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8 Feb 2022
Could the car’s future role be about contributing to and signaling #sustainability?
How we move around has direct implications on our built environment. Learn about the opportunity for auto brands to be more responsible. bit.ly/3ozrhLJ
#ArenaThinking #mobility #brands
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2 Feb 2022
CEO Jessica DeVlieger was invited by WARC to give her perspective on 2022’s key Grocery and Drinks Industry #trends. She talks about how #brands in this category will need to adapt to new consumer expectations and business models to stay ahead. bit.ly/3rkllbg
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1 Feb 2022
#Airlines, travel companies and mobility #brands would do well to think harder about the journey as well as the destination, as we may see consumers seek more immersive, more well planned but less regular experiences. Learn more ➡️ bit.ly/346BkRz
#ArenaThinking
C Space retweeted
1 Feb 2022
NEW ➡️ @AppHarvest CEO @JonathanWebbKY talks about the future of #agriculture as #climatechange threatens our global food supply. Go inside how AppHarvest is using nature supported by #AI, #robotics, data, and tech to grow produce to precision.
#AgTech outside-in.fm/jonathan-webb/
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27 Jan 2022
#WovenCity is pioneering a profound evolution in how societies of the future live, work, play, and move. Learn how @ToyotaMotorCorp is prototyping the city of the future: bit.ly/32AyFyG
#ArenaThinking #automotive #transportation #innovation
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25 Jan 2022
Understanding the Move arena is key to businesses and brand leaders for a number of reasons. @ManfrediRicca explains how innovative #technology is creating new forms of transfer, anachronizing old constraints, and reforming space and time. bit.ly/3fTO7Jm
#ArenaThinking