Senior product manager @citizensadvice , previously @NHSDigital . #ActuallyAutistic 🏳️‍🌈 she/her✨ views my own ✨

Joined July 2021
22 Photos and videos
Catherine retweeted
13 Aug 2024
So much techno-utopianism about AI, particularly from @InstituteGC, in recent months. Even the tiniest amount of experience of delivering digital/data/AI systems in the public sector would reveal it's a bit more complicated than that. 🧵 Ten challenges that need to be tackled
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Catherine retweeted
New report from us today on how more and more people are being priced out of car insurance. This isn't felt evenly. Two years on from our first report, we still see an ethnicity penalty with people of colour paying >£300 more for car insurance. We need solutions from @TheFCA 👇
2 years ago we found that people of colour were paying £250 more for car insurance than white people. New research shows the gap has widened, and now stands at over £300. The FCA must act. Read our new report here: citizensadvice.org.uk/policy…
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Catherine retweeted
Need advice? Find your nearest Citizens Advice for different ways to get in touch ⤵️ citizensadvice.org.uk/about-…
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Catherine retweeted
What will the first 100 days of a Labour government look like? We'll be discussing this and more at our next Data Insights event where we'll hear from @DavidGauke, @Samfr and @theobertram. Sign up to join us on 16 July at 12.30pm ⬇️ shorturl.at/hGkoy #CADataInsights
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Catherine retweeted
Your product | What users wanted
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Catherine retweeted
#PrideMonth marks the Stonewall riots of June 1969 where people came together to protest for LGBTQ equality. We celebrate it every year to mark how far the movement has come and what still needs to be done to help ensure fair treatment for all without discrimination 🏳️‍🌈
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Devastating to see NHS funding end for Market Place For myself and so many other young people in leeds they offer a space to get support free from complex eligibility criteria and lengthy referral forms - a lifeline especially in a crisis
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It’s the last year I can access their services, and I firmly hope it’s not the last year young people in leeds can access this vital service. What it could mean is young people having to navigate complex and hard to access mental health services alone
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Catherine retweeted
📢 General election confirmed for 4 July 📢 This will be *the* living standards election with 5 million people currently living in a negative budget - falling further into debt just to cover the essentials. So here's what we think the next government should be prioritising ⤵️
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Catherine retweeted
Did you know that we’re based in local communities across England and Wales? 📍 Find your nearest service ⤵️ citizensadvice.org.uk/about-…
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Catherine retweeted
Great to see #BuyNowPayLater on the front page today. It's 3 years since govt said they would regulate 'as a matter of priority' & over a year since new rules were consulted on. The govt could make this happen tomorrow, protecting millions of people. Here's why they must: 🧵
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Catherine retweeted
Free workers rights policy idea for the party manifestoes: 🔵 make employers with 250 staff publish an annual declaration of how many NDAs & settlement agreements they signed off 🔴 free ex-employees from NDAs covering protected characteristics theguardian.com/business/202…
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Great to see community generated data used in campaigning 🙌
Just 1 in 10 playgrounds are accessible for disabled children. Which is why today we @scope launch our Playground Accessibility Map. We've crowdsourced accessibility info about 1,000 playgrounds from families to create this tool to help make play fair campaigns.scope.org.uk/page/…
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Catherine retweeted
‘If I spoke up about it, I’d be fired on the spot’. Therein is the disconnect between orgs that talk the talk in their HR policies, but where too many employees have stories of racism, misogyny, homophobia and bullying that go unsaid & unchallenged
Here's just a small selection of clips from the huge number of negative Glassdoor reviews made by employees and former employees of Conservative donor Frank Hester's company TPP. As of now Downing Street is still refusing to label Hester's comments about Diane Abbott as racist.
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Catherine retweeted
New blog from me: What's a statutory consumer advocate and why do we matter? TLDR: We're an early warning system,counterbalance to the powerful industry lobby and get into the weeds of technical debates so consumers don't have to. medium.com/p/586f974b22f3
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Come join our fabulous product community as a senior product manager 👋🧑‍💻Only a few days left to apply Check out this job from Citizens Advice linkedin.com/jobs/view/38368…

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Catherine retweeted
🧵Essential Services, Essential Oversight New blog from me looking at how a focus on outcomes, rather than an ever increasing list of rules, can change the culture of regulators and businesses and place consumers at the heart of the market. wearecitizensadvice.org.uk/e…

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Catherine retweeted
A new computer system in A&E @CDDFTNHS contributed to the death of a 31-year-old woman. Coroner was told concerns about the Cerner system had been "raised by a number of clinicians" to no effect.
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