SMS Text feedback app for your Customers. Find out what your customers really think! Hotels, Resorts, Food Services and Hospitality.
Joined January 2012
- Tweets 2,431
- Following 1,150
- Followers 489
- Likes 167
73 Photos and videos
ChattBack retweeted
#testimonial
We value and appreciate your feedback very much.
📷A positive experience is always a pleasure to receive feedback #testimonial #happycustomer #happy #hotel #stay #PositiveVibes
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ChattBack retweeted
15 Jun 2023
Thank you so much for your kind feedback. We hope to welcome you back soon!⠀⠀⠀
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💬 Choice Hotels | May 2023
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ChattBack retweeted
12 Jun 2023
🏨 Did you know that 40% of hotel guests use their smartphones to complain about their stay 😮
📲Don't let negative feedback linger! 🚫
🔥 Prioritize prompt response and impeccable customer service to turn unhappy guests into satisfied advocates. ✨
📊👥 (Source Skift)
#hotels
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ChattBack retweeted
15 Jun 2023
Thank you for taking the time to share your experience with us. We will notify the appropriate parties of your review and appreciate the feedback. We are grateful for your loyalty and look forward to hearing about your next stay. - Alyssa
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ChattBack retweeted
14 Jun 2023
Thank you for bringing this to our attention, Jonathan. We will be sharing your feedback with the hotel directly for improvements since our guests' safety is a top priority to us, and we are committed to their safety. -FN 1/3
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ChattBack retweeted
10 Jun 2023
We regret the room type booked is now unavailable and will share your feedback with hotel management. Please send us a DM with your Hilton Honors and reservation confirmation numbers, full name, and the email and phone number associated. Thank you. - John
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ChattBack retweeted
16 Jun 2023
We're alarmed by your comment! If you wish to provide more feedback, please follow and DM your complete booking details to formalize a complaint. Thanks! -Frankie
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ChattBack retweeted
19 Jun 2023
Great idea to close out the school year and get feedback from students using a padlet! #TechInPedagogy #digitalcitizen
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ChattBack retweeted
20 Feb 2022
Happy National #LoveYourPetDay to all our guests with furry friends! 🐶 The I Hotel and Illinois Conference Center proudly accommodates canines at our facility and treat them with a luxury experience.
For information on our pet accommodations, visit StayAtTheI.com.
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4 Feb 2021
Companies can use SMS to carry out different functions and achieve objectives. In particular, during these times of crisis when communication has changed radically.
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4 Feb 2021
Asking or confirming appointments: during the new normal, people will have to ask for an appointment to carry out certain activities like eating out. With text messages, you can offer appointments or confirm attendance.
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4 Feb 2021
Increasing sales in products or services: One of the most common objectives of marketing is to sell the company’s products. Through SMS, you can increase commerce. Sometimes, they come with a discount or even an external link that provides clients with more information.
12 May 2020
Hotels and Restaurants ! Feel free to reach out so we can help you plan for recovery and the restoration of your business.
info@chattback.com
chattback.com
12 May 2020
As you plan for recovery keeping customers updated is critical. ChattBack is a contactless communication tool to engage with your customers via two-way SMS messaging. ChattBack works with food services, hospitality and hotels/resorts to allow for customer feedback and updates.
ChattBack retweeted
12 Oct 2019
Thank you @Esp_Hotel_Freo @RydgesHotels for a pleasant stay. It has been my home for the last couple of weeks. My shout-outs to Tracey & Alyssa, who have been simply outstanding! They exemplify great customer service and have made my breakfasts in the hotel so delightful!
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ChattBack retweeted
11 Oct 2019
My wedding party’s stay at the #DoubleTree #Hilton hotel in Miamisburg, OH was one of the worst experiences my guests and I have had at a hotel. Worst customer service experience ever and no resolution came of it. The GM said to call her and she still has not returned any calls.
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ChattBack retweeted
20 Sep 2019
We are proud of our amazing score and we have a GREAT food service staff to thank.
20 Sep 2019
Congratulations to @gilbert_primary for earning a 💯% on their #DHEC report!! Keep up the great work! @LexingtonOne #feedingourfuture
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ChattBack retweeted
13 Sep 2019
Reasons why I fly with @AmericanAir for my #domesticflights .The customer service is one of the best.
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