Cloopen Group Holding Limited is the leading multi-capability cloud-based communications solution provider in China.

Joined January 2021
327 Photos and videos
11 Jul 2024
#Cloopen unveiled the upgraded ELITE MOS. 🚀ELITE MOS enhances decision-making with intelligent customer service and boosts conversion rates through precise marketing in phone sales scenarios, optimizing customer experiences with end-to-end monitoring. #WAIC2024 #DigitalTransformation #AI
3
561
9 Jul 2024
🌟 At #WAIC2024, Cloopen's VP and founder of Zhuge Intelligence, Mr. Kong Miao, unveiled the latest upgrade of the Rongxi Intelligent Model! 🚀 With Knowledge Copilot, Insight Agent, Coach Agent, Agent Copilot, and Virtual Agent, this upgrade enhances marketing efficiency, customer communication, and service quality. Empower business to excel in a competitive market! 🌐 #AI #Innovation #MarketingRevolution
324
5 Jul 2024
🌟 Cloopen, together with experts, is set to showcase groundbreaking large model applications at #WAIC2024! 🚀 #Cloopen #AI #FutureOfAI #Innovation
1
1
224
5 Jul 2024
📊 Rongxi Desk offers refined operations management with high configurability to meet dynamic business needs. It provides comprehensive #data analysis on customers info, conversations, and agent performance, generating reports to identify issues, adjust strategies, and enhance #customer experience. 🔍 #Cloopen #AI #BusinessGrowth
186
3 Jul 2024
Rongxi Desk's customer service system: -Omnichannel access for efficient customer response - Intelligent conversation allocation and management for personalized support - New multimodal interaction, including video support for special needs 📹 - AI-powered order management for professional service 🤖 - Seamless service with one-click takeover, transfer, and group chat features 📞 #CustomerService #AI #Omnichannel #Support #Innovation
176
2 Jul 2024
🌐 Rongxi Desk: Unified workspace for marketing and customer service; Omnichannel, intelligent, and collaborative tools for precise marketing and customer support; 24/7 self-service with AI-powered bots to answer 80% of customer inquiries. 🤖 #CustomerService #Marketing #AI #Omnichannel #Innovation
1
135
29 Jun 2024
Stay tuned for more in 2024! #WAIC2024 🌟 🚀 x.com/Cloopen_/status/167858…

11 Jul 2023
Our Generative Marketing Services and Large Models #Forum was a great success! 💥Much appreciation for the attention and support!😊 #BigModel #Forum #AI
205
28 Jun 2024
Join us at #WAIC2024! Discover how digital intelligence is transforming various industries: -Manufacturing: Innovative models driving new engines for efficiency and growth 🏭 -Finance: Enhancing marketing, sales, and service with cutting-edge applications 💹 -Retail: Boosting consumer engagement and business growth with digital tools 🛍️ -Energy: Building sustainable operations with advanced data integration ⚡ -Global Expansion: Seamless cloud services for a smoother international expansion 🌐 #Cloopen #DigitalTransformation #Innovation #AI
192
26 Jun 2024
Renowned for our expertise, Cloopen partners with a city commercial bank to create a dedicated omni-channel unified customer service system, resolving multiple issues of the old phone system and cutting internal costs. 🔼Enhanced system architecture with flexible scalability 🔼High-concurrency, reliable call platform with smart routing 🔼Integrated omni-channel customer service platform 🔼Fully customizable CRM and ticketing system 🔼Intelligent upgrades and transformation #TechInnovation #CustomerService #CloudSolutions #Banking
155
22 Jun 2024
AI is transforming the banking industry by enhancing efficiency, security, and customer experiences. Don't miss out on these groundbreaking advancements! 📈💡 #AI #Banking #Innovation #FinTech #AIRevolution 🤖 youtube.com/watch?v=LeJkB_Mo…
2
139
21 Jun 2024
👀Visualization of AI Model #training costs, check it out!👇 #AI #Cost visualcapitalist.com/trainin…

1
117
20 Jun 2024
Cloopen comprehensive solution bridge the gap between technology and business applications, helping enterprises achieve digital transformation: Rongxi Copilot: Dedicated AI navigator Rongxi Desk: Customized intelligent workspace Rongxi AICC: Smart experience contact center Zhuge Intelligence: Driven business growth Chitu Large Model: Powering capabilities with advanced AI Achieve marketing & service digital upgrades seamlessly🌐📈#AICC #DigitalTransformation #Innovation
1
164
18 Jun 2024
🌟 Excited for the 2024 World Artificial Intelligence Conference #WAIC2024! 🌟 Join us as we dive into the limitless possibilities of large model applications. 📅 Date: July 6th 📍 Location: Shanghai #AI #TechInnovation #ArtificialIntelligence 🤖💡
2
219
14 Jun 2024
Discover how Rongxi Copilot Intelligent Text Assistant transforms business processing! 🚀 By streamlining task flows, configuring processes, and switching task nodes, we deliver the exact workflows customers need. Our advanced AI dialogue engine and flexible human hand-off strategy enhance automation and efficiency. #BusinessAutomation #AI #CustomerService
1
1
151
13 Jun 2024
Explore how Rongxi Copilot transforms business consultations! Our intelligent text assistant: 🔍Builds a comprehensive knowledge base using AI to reduce human transfers. 💡Provides expert-level insights, understanding customer context for accurate responses. 🔄Continuously learns and optimizes from feedback, enhancing self-service quality in real-time. #AI #CustomerService #Innovation #TechRevolution
1
125
12 Jun 2024
Traditional text bots have the following pain points: 🎯Inaccurate responses: They can only handle simple queries. Complex issues require human intervention, forcing customers to repeat themselves and wasting time. 🎯Rigid dialogue: Unable to provide personalized responses based on customer identity, making interactions feel robotic and unpleasant. 🎯Difficult business processing: Based on rigid workflows, they struggle to understand customer intent and fail to provide the correct process, necessitating repeated communication and human assistance. 🎯Challenging knowledge base optimization: It's hard for operators to identify and update frequent customer queries in real-time, leading to persistent gaps in the bot's capabilities. Rongxi Copilot Intelligent Text Assistant 🤖leverages large model dialogue mining to significantly expand its business consultation range and handle tasks independently. #AIGC #Chatbots #CustomerService
1
115
10 Jun 2024
Celebrating the Dragon Boat Festival and birthday together! The perfect blend of tradition and joy. 🐉🎂 #DragonBoatFestival #BirthdayCelebration #FestiveVibes
1
102
7 Jun 2024
AI is revolutionizing customer service by enabling 24/7 support, personalizing interactions🎯, and boosting efficiency. Embracing AI in customer service isn't just about staying competitive; it's about ensuring sustainable growth and customer satisfaction😊. #AI #CustomerService #innovation cmswire.com/contact-center/t…

118
6 Jun 2024
Explore the cutting-edge digital technologies and innovative achievements showcased at the 7th Digital China Summit! 🚀 #DigitalChina #Innovation #AI youtube.com/watch?v=31L_qO89…
114