@CustThermometer profile picture
Customer Thermometer @CustThermometer

The 1-click customer sats survey. We send. Or you embed in @Zendesk, @ConnectWise, @Salesforce, @MailChimp, @Outlook, @KaseyaCorp, @freshdesk and more...

Joined June 2010
  • Tweets 2,698
  • Following 494
  • Followers 1,229
963 Photos and videos
Do you know why some customers decide to leave? Understanding early warning signs can help you predict and reduce your #CustomerChurn. We have built a massive guide to help you keep more customers 👉 bit.ly/3sKhMM1 #csat
Take a look at our step by step #guide to creating the ultimate customer journey map. We look at best practices, industry specific templates, examples and much more 👉 bit.ly/3NbQVA6 #CX #CSAT #JourneyMap
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This is the ultimate guide to #CustomerSuccess, it answers any question you may have about customer success and so much more. Read more: bit.ly/3L1ziBC #customer-experience #cx #success
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We talk a lot about #CustomerSatisfaction, and we often think #CSAT is common knowledge... Unfortunately, that is not always the case. We have put together a mammoth guide on everything you need to know about CSAT and packed it full of resources. Enjoy 👉 bit.ly/3M5Kwq6
💭 Are you using pulse surveys? Every team should be using them 👉 bit.ly/393PHs6 ✅️ What are #PulseSurveys ✅️ What makes a pulse survey so effective ✅️ Most effective questions to ask ✅️ 10 pulse survey examples ✅️ #EX Best practices
What is instant feedback? Why is speed so important in gathering feedback? 👉 bit.ly/3yichHU "Customer feedback (and employee feedback) is like catching fish." - Read the full blog here #CSAT #instantfeedback #speedyfeedback
Customer Thermometer's 5 star guide to gathering customer feedback is here 👉 bit.ly/3rQDXj9 #CustomerFeedback should be the guiding light for any business, it should drive improvements to your #CustomerJourney and #CustomerExperience. If it is not, something is wrong
Happy Easter from the whole Customer Thermometer family 👉 bit.ly/3EjGEi6
It's nearly #Easter! To help you celebrate #ThermometerThursdays is giving you some #EasterEgg themed icons to download and use 👉 bit.ly/3xsrmGk There is more than 1 delicious egg set to choose from... #HappyHunting #TreasureHunt #CX #CSAT #Feedback
To help you celebrate the #Easter season #ThermometerThursdays is giving you some #EasterEgg themed icons to download and use 👉 bit.ly/3r7AFHG There is more than 1 delicious egg set to choose from #HappyHunting #TreasureHunt #CX #CSAT #Feedback
The Ultimate Guide to #CustomerRetention is now complete! You officially have no excuse for losing any customers. Thank us later 😉 bit.ly/3u7SyZ2
Do you know the 5 types of customer journey maps? Are you using the right one? Take a look at our step by step #guide to creating a customer journey map, best practices, industry leading templates, examples and more 👉 bit.ly/35D5pch #CX #CSAT #JourneyMap
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💭 Are you using pulse surveys? They are one of the best tools every team should be using 👉 bit.ly/3iLSyXZ ✅️ What are #PulseSurveys ✅️ What makes a pulse survey so effective ✅️ Most effective questions to ask ✅️ 10 pulse survey examples ✅️ #EX Best practices
Part 6 of the Ultimate Guide to #CustomerRetention is here! 👉 bit.ly/3NnESRn Learn About: ✅️ The 12 Customer Retention Techniques ✅️ How to start using customer retention techniques #marketing #guide #CX #CSAT
How are you enjoying the current #FuelPrices? Not all feedback will be good... Learn how to deal with negative feedback 👉 bit.ly/37N0s14 #ThermometerThursdays is a great source of inspiration in gathering #CustomerFeedback 👉 bit.ly/3IBPzMg #cx #surveys
"No! No, no, not 6! I said 7. Nobody's comin' up with 6. You can't even get your heart going in 6... 7 is the key number!" Every month, we scour the world for the 7 gems of the customer service world and deliver them to you in #Lucky7's 👉 bit.ly/36HQbTh #csat #nps #cx
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Do you know about the 6 ways to improve your brand experience? Take a look at our comprehensive guide to #BrandExperience and find out why it is the focus for most companies in 2022 👉 bit.ly/3D4ENgI #CX #CSAT #BX #brand #brandguide
Part 5 of the ultimate guide to #CustomerRetention has landed! 👉 bit.ly/3ue27Vc Learn About: ✅️ How it differs from customer acquisition marketing ✅️ The 7 customer retention marketing strategies and how to master each one. #marketing #guide #CX #CSAT
Show your support for @comicrelief by wearing your #RedNose on #RedNoseDay. That includes dressing up your feedback icons appropriately 🔴 Download your set here 🔴 bit.ly/3wf796o There are 4 FREE #RedNose inspired icon sets to choose from #ComicRelief #CX #CSAT #Emoji
#ThermometerThursdays is helping you celebrate #RedNoseDay 🔴 by giving you some #RedNose icons to download and use when getting feedback... Give them a go 👉 bit.ly/35ZiaOF There are 4 FREE #RedNose inspired icon sets to choose from #ChooseWisely #CX #CSAT #Feedback
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